In this Episode, Ty wishes everyone a Merry Christmas and a Happy New Year!

Dont forget to follow on Social Media:

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Also, remember there is a contest Starting in the new year for leaving reviews! check out social media to revisit the contest details. You can leave reviews on Amazon, Apple Podcasts, and Spotify!

In this episode, Ty has a conversation with the owner of the "Good Contractor's List" Platform headquartered out of the Dallas-Fort Worth, Texas area. They dive deeper into how the platform was created and what the platform can be used for.

Don't forget to leave a 5 star rating on Spotify, Apple, and Amazon, along with leaving a review as well. Check out all of the social media platforms and follow Ty on Facebook. YouTube, Instagram, and TikTok.

In this episode of the HVAC Road Show, we break down what “value” truly means from a homeowner’s perspective. It’s more than a price tag — it’s trust, clarity, quality workmanship, and a company that puts your home first.

We look at how service providers create real value through honest recommendations, professional communication, and long-term solutions that keep families safe and comfortable.

Whether you're a homeowner or a tech in the field, this episode shows what separates a basic service call from a genuinely valuable experience. Tune in and level up your understanding of true service value.

In this episode of the HVAC Road Show, we break down what a flawless service call looks like from the moment a technician gets the dispatch all the way through final customer sign-off. Whether you’re a new tech looking to sharpen your process or a seasoned pro aiming to level up your service game, this episode lays out the full play-by-play.

We cover:

🔧 Pre-call preparation and mindset

🚐 Arrival etiquette and first impressions

🧰 Diagnostic flow and communication skills

📋 Presenting options with transparency

🤝 Post-service wrap-up that builds trust, referrals, and long-term clients

If you want to deliver consistent, high-quality service that customers actually remember — this episode is your blueprint.

Tune in now and let’s build better techs, better calls, and a better industry.

In this episode of the HVAC Road Show, we dive into one of the hottest—and most controversial—topics in the trades: Performance Pay vs. Standard Hourly Pay. 💰🔥

Join me as we break down how each pay structure impacts technician motivation, company profitability, customer experience, and long-term career growth. We talk pros, cons, real-world experiences from field techs, and what business owners wish more techs understood about the numbers behind the scenes.

Whether you're a tech trying to decide what system fits your style… or an owner thinking about switching models… this episode gives you an honest, practical look at both sides so you can make the choice that's best for your wallet, your workflow, and your future.

Tune in, take notes, and let’s talk shop.

In this episode, Ty is joined by a new face to the podcast for a thoughtful, interview-style conversation all about personalized customer service — what it really means, why it matters, and how it can transform your relationship with homeowners.

We’ll explore how to listen beyond the surface, tailor every interaction to the customer’s unique needs, and create experiences that make homeowners feel truly seen and valued. From customizing communication styles to anticipating what clients need before they ask, this episode is packed with actionable insights and fresh perspectives on delivering service that feels personal, not transactional.

Whether you’re in the field, on the phone, or managing a team, this conversation will help you elevate every homeowner experience — one thoughtful interaction at a time.

In this episode, we continue the journey toward performing a perfect HVAC maintenance — this time diving into the hands-on technical steps that truly make a difference. From checking system performance under load, testing electrical components and safety controls, to cleaning coils, burners, and drains the right way — we go beyond the quick-swipe maintenance that too many techs are taught.

We talk about:

What readings matter and why

How to identify early signs of failure before they become breakdowns

When to clean, when to adjust, and when to recommend repairs

How to communicate findings without “selling” — just being honest and professional

This episode is about precision, intentional work, and doing the job in a way that earns trust and builds your reputation. If you want your maintenance calls to mean something — this is where it happens.

In this episode, we kick off the first half of what it really takes to perform a perfect HVAC maintenance. Whether you're a seasoned tech or just stepping into the field, this breakdown covers the fundamentals that too many overlook. We talk about the mindset you walk in with, setting expectations with homeowners, documenting system conditions, and the why behind each step — not just the what.

From airflow checks to visual inspections, communication tips to professional habits that build trust and long-term customers — this is where great service begins. If your goal is to elevate your work from “good” to professional-grade, you’re in the right place.

Tune in, take notes, and be ready for Part 2 where we get into the hands-on technical deep dive.