In this episode of HR in Action, Aaron Robbins is joined by Margaret Spence, founder of the Inclusion Learning Lab and a nationally recognized expert in HR, risk management, and AI governance.

Margaret brings a unique perspective shaped by nearly three decades of consulting experience at the intersection of talent, compliance, and risk. The conversation explores how AI is already reshaping the talent lifecycle—from hiring and selection to development and succession—and why HR leaders can no longer afford to treat AI as a “black box” owned solely by IT or vendors.

Together, Aaron and Margaret unpack what AI governance really means for HR, why algorithmic discrimination is emerging as a serious legal and ethical risk, and how cases like Mobley v. Workday signal a shift in accountability back to employers. Margaret explains why AI doesn’t create bias on its own—but instead amplifies the patterns and assumptions already embedded in organizational data and decision-making.

The discussion also highlights the critical role of human-in-the-loop safeguards, AI literacy for HR leaders, and the need to balance governance with upskilling—so organizations don’t unintentionally limit learning while trying to manage risk. Throughout the episode, Margaret emphasizes that effective governance isn’t about piles of policies, but about visibility, evaluation, and intentional leadership.

This episode is especially valuable for HR leaders, talent professionals, and executives who are navigating AI adoption, workforce equity, and compliance in an increasingly complex and rapidly evolving landscape.

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