Why do so many CRM systems fail even with the best tools in place? In this episode of HIRED! The Podcast, host Travis Miller sits down with Brian Gardner—founder of SalesProcess360 and author of CRM for CEO—to explore why CRM adoption often falls flat and what leadership can do to change that.

From managing resistant sales stars to turning CRM into a company-wide advantage, Brian shares practical insights that help teams move beyond data entry and into real sales strategy. If you’re leading a team, scaling a business, or just tired of your CRM underperforming, this conversation delivers what you need to hear.

Brian is a veteran of the industrial sales world, having moved from inside sales to VP of sales before founding and selling his own CRM company. Through SalesProcess360, he now coaches industrial distributors, reps, and manufacturers on aligning CRM with process, culture, and growth. He’s the author of ROI from CRM and CEO for CRM, and holds a degree in Industrial Technology from LSU.
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Connect with:
⏵ Brian Gardner
⏵ SalesProcess360
⏵ CEO for CRM
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#crmsoftware #salestips #b2bsales #salesstrategy #digitalsales #industrialtech #crm

Is the robotics industry as advanced as we think?

In this episode of HIRED! The Podcast, Travis Miller talks with Ken Macken, CEO & Founder of Workr Labs, about why robotics hasn’t evolved as fast as expected—and what’s holding it back. From legacy software to the scarcity of talent, Ken unpacks the hidden challenges slowing real progress.

He also shares a bold vision for the future: one where automation is intuitive, accessible, and woven into the workforce in smarter ways. Whether you’re a robotics professional, hiring manager, or just automation-curious, this one’s worth a listen.

Ken Macken is the CEO and Founder of Workr Labs. With over two decades in manufacturing and automation, he’s focused on redefining human-machine collaboration and making robotics more accessible to the people who need it most.
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Connect with:
⏵ Ken Macken
⏵ Workr Labs
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Want to stream our podcast on another platform?
⏵ Apple Podcasts
⏵ Audible
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#robotics #automation #ai #futureofwork #manufacturing #innovation #techpodcast #engineering #expertinterviews #robottechnology

The future of robotics isn’t about talent gaps. It’s about the leaders building smarter teams and opening more doors. Jesica Chavez joins HIRED! The Podcast to share how robotics companies can scale by focusing on people first.

From factory floors in Mexico to leadership roles in the U.S., Jesica brings a global view on scaling startups, building diverse teams, and the leadership lessons robotics companies still need to learn. If you care about the future of robotics, this one is for you.

Jesica Chavez is a dynamic leader in robotics, boasting over 20 years of experience in Customer Success and Marketing. With a background in Industrial Engineering and currently pursuing her MBA, she has worked across various sectors, including manufacturing, SaaS, and robotics. She founded Robo Success, a specialized agency dedicated to helping robotics companies accelerate growth and effectively navigate their go-to-market strategies.
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Connect with:
⏵ Jesica Chavez
⏵ RoboSuccess
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Want to stream our podcast on another platform?
⏵ Apple Podcasts
⏵ Audible
⏵ Spotify

#robotics #technology #engineering #automation #innovation #futuretech #AI