Introduced as having grown Milestone Windows from one truck to over $3 million in revenue, Gene Miles explains the focus, relationships and installation standards behind the business. He started at 46 with two sample windows and committed to one trade.

The conversation gets practical about choosing a niche, keeping overhead lean, earning referrals and delivering a clean, careful installation in an occupied home. Gene explains how he helps customers compare window options and why the person doing the installation matters as much as the product. He also talks about CRM tools, missed calls, adding salespeople and his goals for Milestone Windows.

In this episode: choosing one trade; getting the first supplier; the referral standard; hiring installers; evaluating window quotes; and building systems for the next stage.

Connect with Gene / Milestone Windows: https://milestonewindows.com/

Host: Josue Llanas | Pick Up The Phone Podcast

Music: “The Fury” by Scott Buckley, released under CC BY 4.0.

Track: https://www.scottbuckley.com.au/library/the-fury/

License: https://creativecommons.org/licenses/by/4.0/

Composer: https://www.scottbuckley.com.au/

Changes: 280–370 second intro excerpt and 362–370 second outro excerpt; EQ, volume automation, speech ducking and fades. Additional original transition impacts. No endorsement implied.

Watch the full conversation on YouTube: https://youtu.be/PlsGzvwtqhg