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  • GA 597 | Practicing Empathy and Empathetic Listening with Robin Hills

    GA 597 | Practicing Empathy and Empathetic Listening with Robin Hills
    2025/09/11
    This week's guest is Robin Hills. Robin and Ron discussed emotional intelligence, unconscious bias, the importance of empathy and active listening, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: Robin's quote (2:55) How Robin defines emotional intelligence (4:43) How it plays into righteous anger (7:03) Avoiding manipulative behavior (9:38) Robin's thoughts on unconscious bias (10:42) Practicing empathy (13:42) The importance of pausing after listening (14:50) How Robin practices this (17:38) The future of emotional intelligence (20:03) Robin's final words of wisdom (23:31) Podcast Resources Right Click to Download this Podcast as an MP3 GA 554 | Leveraging Emotional Intelligence Robin on LinkedIn Robin's Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you practice empathy at work?
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    26 分
  • GA 596 | Taking Stock of Your Leadership with Grace Gavin

    GA 596 | Taking Stock of Your Leadership with Grace Gavin
    2025/09/04
    This week's guest is Grace Gavin. Ron and Grace discussed honesty in the workplace, how company hierarchies play a role, the importance of accountability, taking stock of your leadership, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: Grace's favorite quote (2:42) The role of honesty in the workplace (3:31) How the structure of the company factors in (6:14) Developing a culture of authentic open communication (9:22) The primal reasons behind fear and anxiety (11:46) Barriers that can get in the way (16:46) How to communicate more effectively (19:02) The importance of accountability (21:17) Grace's advice for personal career growth (25:19) Taking stock of your leadership (28:16) Podcast Resources Right Click to Download this Podcast as an MP3 Grace on LinkedIn GA 551 | Knowing Honesty and Listening to Understand Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you take stock of your leadership?
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    31 分
  • GA 595 | Dynamic Work Design with Don Kieffer

    GA 595 | Dynamic Work Design with Don Kieffer
    2025/08/28
    This week's guest is Don Kieffer. Ron and Don discussed the concept of dynamic work design, their individual takes on AI, Don's book, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: Don's quotes (2:13) His background (5:23) Why Don wrote his book (9:35) What a dynamic work design is (13:46) Don's process (16:34) Some example situations (18:45) What has surprised Don (22:10) Don's take on AI (24:59) Achieving the right balance using dynamic work design (30:02) How it compares to TWI (32:46) Don's final words of wisdom (34:22) Podcast Resources Right Click to Download this Podcast as an MP3 There's Got to Be a Better Way The Most Underrated Skill in Management Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Have you used dynamic work design before?
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    38 分
  • GA 594 | Common Failures in Modern Leadership with William C. Davis

    GA 594 | Common Failures in Modern Leadership with William C. Davis
    2025/08/21
    This week's guest is William C. Davis. Ron and William discussed some defining moments in William's impressive career, what leaders are doing wrong nowadays, dealing with tricky and uncomfortable situations, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quotes William likes (2:24) His background (3:25) Some of the common failures of modern leadership (8:51) William's take on the status quo (13:32) The most common failures in leadership (15:31) His outlook on the future (19:40) Some practical solutions (20:46) Dealing with difficult situations (25:52) His final words of wisdom (30:22) Podcast Resources Right Click to Download this Podcast as an MP3 William's Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What are some other issues you've noticed in leadership today?
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    32 分
  • GA 593 | The Importance of Simplification with Dr. Lucas Chesla and Kirk Nicholas

    GA 593 | The Importance of Simplification with Dr. Lucas Chesla and Kirk Nicholas
    2025/08/14
    This week's guests are Dr. Lucas Chesla and Kirk Nicholas. Luke and Kirk shared how continuous improvement is used in the military, the book they wrote together, their thoughts on AI, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quotes Luke and Kirk like (3:55) Kirk's background (5:16) Luke's background (10:04) The inspiration for the book (14:34) About their enterprise model (21:35) All about the five pillars (26:41) Their thoughts on ChatGPT (30:49) How they respond to pressures for results (35:29) How they met (42:55) Luke and Kirk's final words of wisdom (43:57) Podcast Resources Right Click to Download this Podcast as an MP3 Luke on LinkedIn Kirk on LinkedIn Value Added 616 Revolutionize Work on Amazon Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Which of the five pillars resonates with you the most?
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    47 分
  • GA 592 | The Aha! Moment with Dexter Chan

    GA 592 | The Aha! Moment with Dexter Chan
    2025/08/07
    This week's guest is Dexter Chan. Ron and Dexter discussed handling resistance, other challenges he's faced, and why the "Aha!" moment makes all the effort worth it. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Dexter likes (2:18) His background (4:34) The key learnings he has taken from his diverse range of experiences (12:17) How he handles resistance (15:44) The "Aha!" moment (20:54) A challenge he's had to face (22:58) His advice for someone just getting started (25:32) Podcast Resources Right Click to Download this Podcast as an MP3 Dexter on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Share a recent "Aha!" moment you either experienced or witnessed.
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    30 分
  • GA 591 | The Power of Slow, Incremental Growth with Brian Schreuder

    GA 591 | The Power of Slow, Incremental Growth with Brian Schreuder
    2025/07/31
    This week's guest is Brian Schreuder. Ron and Brian discussed Brian's company's lean journey, some of the challenges they've faced, what their material management looks like, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Brian likes (2:57) His background (3:58) The cultural side of things (9:35) Some of the challenges they've faced (13:15) What Brian has enjoyed the most (15:19) Time and patience (16:47) What their material management looks like (17:33) The financial impact they've seen (20:43) A favorite aspect of lean (22:58) His trip to Ireland (25:28) Podcast Resources Right Click to Download this Podcast as an MP3 Brian on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Is your company on a lean journey? How is it going?
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    30 分
  • GA 590 | The Smart Factory with Nikhil Pal

    GA 590 | The Smart Factory with Nikhil Pal
    2025/07/24
    This week's guest is Nikhil Pal. Ron and Nikhil discussed the concept of the Smart Factory, the analytics involved, the effect technology has had on humanity, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: Nikhil's quote (2:48) His background (3:50) What "Smart Factory" means (5:18) Continuously improving in a smart factory (6:54) What the analytics look like (8:20) The effect technology has on humanity (11:48) The key to managing the potential stress involved (15:06) Getting tools and lean fundamentals to work in harmony (16:58) The common pitfalls Nikhil has seen (18:33) A "favorite mistake" Nikhil has made (20:15) His final words of advice (22:54) Podcast Resources Right Click to Download this Podcast as an MP3 Nikhil on LinkedIn Process Masters on YouTube Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What about a "smart factory" appeals to you? What concerns do you have?
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    27 分