From Customer to Owner: Jessica Mortensen's Success Story as Owner of Karie Anne's | Episode #28
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From Customer to Owner: Jessica Mortensen's Success Story as Owner of Karie Anne's | Episode #28
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In this episode of the DRGN SLYR Podcast, Steven and Bailey host Jessica Mortensen from Karrie Annes, an Italian ice and frozen custard shop. They discuss the secret menu item, the Dragon Slayer, and the origins of the business. Jessica shares the story of how she and her husband bought the business and the challenges they faced during its rapid growth. They discuss the importance of valuing employees and creating a memorable customer experience. Jessica also shares her insights on dealing with competition, the benefits of industry networking, and the importance of work-life balance. Jessica shares future expansion plans and the potential for franchising! Tune in because you won't want to miss whats next for this growing and successful business!