エピソード

  • Setting up for future growth
    2026/07/30

    In the latest episode of Forever Forward℠ at DFW, American’s Director of Customer Care Maryam Ali shares all that’s in store for Dallas Fort Worth International Airport’s (DFW) new Terminal F.

    Coming to life in three phases — with the first opening next year and the final phase completing in 2030 — the fully complete Terminal F will be solely occupied by American Airlines. It brings 31 new gates, a new parking garage, a seamless baggage system, a dedicated Federal Inspection Services (FIS) facility, Skylink access, Flagship® check-in experience, a Provisions by Admirals Club℠ lounge, new dining options, modern amenities and more.

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    7 分
  • A connection machine
    2026/06/25

    In the latest episode of Forever Forward℠ at DFW, American’s Chief Commercial Officer Nat Pieper discusses the importance of Dallas Fort Worth International Airport (DFW) to American’s broader network and the investments the airline is making to further strengthen its largest and most connected hub.

    DFW — a connection machine — has an outsized impact on the rest of the airline’s operation and on the journeys of the nearly 700,000 customers the airline serves every day across its global network. More customers and more bags travel and connect through DFW every day than any other airport in American’s network — with more than 30% of all daily connecting customers and daily connecting checked bags traveling through the airline’s hometown airport.

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    7 分
  • Reimagining the customer journey
    2026/05/27

    In the latest episode of Forever Forward℠ at DFW, American’s Chief Security Officer Gary Tomasulo and U.S Customs and Border Protection Area Port Director of Dallas Fort Worth International Airport Jay Ahern share how strong partnerships are transforming one of the world’s busiest international gateways — and American’s largest and most important hub — setting a new standard for secure and smooth travel.

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    9 分
  • Enhanced flight schedule unlocks countless customer benefits at American’s largest hub and across its network
    2026/04/22

    American's reimagined flight schedule at Dallas Fort Worth International Airport (DFW) is creating a more seamless and consistent experience for customers and team members.

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    6 分
  • Terminal C pier brings new gates and enhanced experience
    2026/03/17

    The investments in Terminal C are important to enhancing the experience for our customers and team members.

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    4 分
  • Forever Forward at DFW: Investments for the future
    2026/02/26

    In the inaugural episode of Forever Forward(SM) at DFW, SVP of Hub Operations Jim Moses and Chief Communications Officer Ron DeFeo explain all the investments coming to our flagship hub and highlight how the upgrades will deliver a smoother, more reliable experience for customers and team members.

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    6 分