Leadership coach Mark Watson to dive deep into needs-based communication, a powerful framework rooted in the work of Marshall Rosenberg and popularised through Nonviolent Communication.

Tune into this episode as we unpack how this four-step approach – starting with the facts, naming feelings, identifying needs, and making clear requests – can transform the way leaders connect, build trust, and navigate challenging conversations. Mark also shares how mastering authentic communication isn't just for conflict resolution but is foundational for thriving teams and organisations.

In this episode, we explore:

(00:00) Introduction

(05:38) Leading with strategy and clear communication

(08:28) Using NVC (Nonviolent Communication) as a leadership tool

(11:07) The difference between feelings and judgments

(15:05) When a CEO shuts down input in a meeting

(18:22) Connecting feelings to underlying needs

(21:27) Doing the inner work to resolve conflict

(23:49) The legacy of nonviolent communication

(26:28) The power of observing and asking

(31:16) Building empathy through compassionate communication

(34:03) Authentic leadership through better communication

Connect with Mark Watson here:

Mark Watson’s LinkedIn

McLean Watson Website

The Center for Nonviolent Communication

Nonviolent Communication by Marshall Rosenberg

Interested in developing more effective leadership skills? Connect with Cinga today here.

Decision-making isn’t just about data, it’s about judgment, emotion, and leadership under pressure. Phil Neil, CEO of Founders Compass, brings a powerful perspective shaped by building a $70M company and losing it in a devastating fire.

Phil reveals how leaders can cut through information overload, develop sharper intuition, and navigate emotional patterns that influence critical decisions. This episode is a masterclass in resilience, clarity, and leading yourself before you lead others.

Tune in to this episode as we explore:

(02:00) Introduction and Phil Neil’s background

(05:33) Pressure, founders and inner resilience

(12:13) Finding your anchor

(14:36) Leading yourself through hard moments

(16:26) Leadership archetypes and personal transformation

(20:30) Personality patterns and better decisions

(23:44) Courage without a clear plan

(29:46) Building self-awareness and balance

(32:33) Mindful decisions and strategic clarity

(35:28) Better leaders build better businesses

Connect with Phil Neil here:

Phil Neil on LinkedIn

Interested in developing more effective leadership skills? Connect with Cinga today here.

As a political refugee who crossed three countries before finding home in Canada, Anne-Marie Pham turned her lived experience into a career dedicated to creating workplaces where everyone belongs. She is now the Vice President of Engagement at the Canadian Centre for Diversity and Inclusion. In this episode, Anne-Marie unpacks why leadership demands courage and a willingness to get uncomfortable. She shares practical frameworks leaders can use today, along with mindset shifts that transform diversity from a checkbox into a superpower.

Tune in to this episode as we explore:

(00:00) Building inclusion across Canada

(04:23) Embracing industry collaboration challenges

(07:44) Building inclusive, equitable workplaces

(11:32) Six traits of inclusive leadership

(15:08) Courage, accountability and collaboration

(17:41) Embracing cultures with open minds

(23:35) Flexible holidays for inclusion

(27:51) Understanding cultural influences in leadership

(31:12) Shared responsibility in leadership feedback

(33:01) Future of work and immigration

(36:13) Diversity resources and programs offered

Connect with Andrea Seale here:

Anne-Marie Pham on LinkedIn

Interested in developing more effective leadership skills? Connect with Cinga today here.