I’m your host Jenny Moebius, Flyntlok’s CMO, and today we're talking about one of the most valuable resources inside any equipment dealership:

Technician time. And how to save technician time, in this case, using AI.

Dealers are constantly looking for ways to improve technician productivity, get more work through the shop, and grow service revenue.

But there's a problem. Not every minute of a technician's day is spent servicing equipment.

They also have to document what they found, what caused the problem, and what they did to fix it.

And, documentation matters. You need good service records.

But every minute a technician spends stopping to type is a minute they aren't turning a wrench.

Multiply that across every technician, every work order, every day — and what looks like a small administrative task starts consuming real shop capacity.

So the question becomes:

How do you get the documentation you need without sacrificing the technician productivity that drives service revenue?

That's exactly the problem we’re solving with our newest AI-powered tool: Smart Tech Notes.

I’m lucky to be joined by Bomby Kitchpanich, Senior Software Engineer at Flyntlok, to walk us through how it works, and how a seemingly simple AI feature can help dealers get more productive capacity out of the service department.