『Flying Solo』のカバーアート

Flying Solo

Flying Solo

著者： Flying Solo
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The show for those starting or running a one person business, hosted by Cec Busby. With over 100,000 members and stacks of resources, Flying Solo keeps you on track.© 2026 Private Media. All rights reserved. Unauthorised reproduction, distribution, or use of this podcast, in whole or in part, is strictly prohibited. マネジメント・リーダーシップ リーダーシップ 出世 就職活動 経済学
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  • Difficult conversations without the dread

    Difficult conversations without the dread
    2026/10/15
    Difficult conversations rarely improve with age. Whether it’s scope creep, late payment, missed deadlines, or a client relationship turning sour, avoiding the issue can turn a small problem into an expensive dispute. In this episode of Flying Solo, Cec Busby talks with workplace lawyer Jennifer Bicknell, the “un-lawyery lawyer,” about how to tackle uncomfortable conversations with clarity and empathy. Jennifer Bicknell shares her six W’s for planning a conversation, explains why “help me understand” can change the tone, and offers practical ways to set boundaries without damaging the relationship. Start with the problem while it’s still small, she says, before it becomes a volcano. 1. Why difficult conversations get avoided Jennifer Bicknell says conflict avoidance is normal, but allowing problems to continue creates bigger consequences. She compares avoidance to trying to will away a toothache at 01:24. Her analysis of workplace disputes found three recurring reasons: people don’t know what to say, want to be liked, or fear something bad will happen at 02:13. Avoidance can lead to poor sleep, increased legal costs, and small disputes that grow into “a little bit like a volcano” at 03:42. Jennifer Bicknell advises dealing with problems while they’re still small, when humour and a lighter approach may still be possible at 31:54. 2. Handling scope creep and late payments Scope creep often begins with small requests that business owners accept because they want to please the client or protect the relationship at 05:16. Instead of framing additional work as letting a client down, Jennifer Bicknell recommends presenting it as an opportunity to create more value, then discussing the new price at 06:48. For unpaid invoices, she suggests finding out whether the issue is financial dissatisfaction or something else before deciding what to do next at 08:06. If a client hasn’t paid, Jennifer Bicknell recommends pausing further work and saying, “we need to settle our outstanding accounts” before continuing at 08:56. 3. A practical structure for difficult conversations Jennifer Bicknell teaches the “6 W’s” for planning: define what winning looks like, identify who you’re speaking with, clarify the what and why, choose when to speak, and consider where the conversation should happen at 12:01. The issue should be explainable in one or two sentences. Otherwise, she warns, people risk delivering “verbal vomit” instead of a clear message at 12:54. Her execution framework starts with a little small talk, followed by a clear statement of the topic, then space for the other person to respond at 18:43.After listening, move into solution mode, agree on an outcome, and review it later if needed at 20:09 4. Staying clear without escalating conflict Jennifer Bicknell recommends focusing on behaviour rather than labelling the person. Saying “you are a bully” shuts down the conversation, while describing the behaviour keeps it open at 15:57. Give the other person the benefit of the doubt and use the phrase “You may not have realised it, but…” to create room for them to acknowledge the impact of their actions at 17:09. Keep feedback short and explain why the issue matters instead of using a confusing feedback sandwich at 22:06. When emotions rise, stay calm, speak privately, and return to the relevant contract, terms of service, or position description rather than making it personal at 27:18. 00:00 Reasons for workplace disputes 05:57 Navigating client requests 08:06 Handling client payments and issues 13:20 Discussing timely work delivery 17:09 Discussing communication and conflict resolution 18:43 Starting a conversation with ease 22:06 Effective feedback delivery 27:18 Handling disagreements thoughtfully 30:37 Avoiding Free Work Pitfalls 32:44 Trusting Your Business Instincts Learn more about your ad choices. Visit megaphone.fm/adchoices
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    35 分
  • How to get from stuck to unstuck with Switch Thinking

    How to get from stuck to unstuck with Switch Thinking
    2026/10/08
    If you’ve ever spent hours circling the same business problem, this episode is for you. Cec Busby speaks with organisational creativity expert Ken Hudson, author of Switch Thinking, about breaking familiar thought patterns and getting unstuck in just a couple of minutes. Ken explains how switching perspectives, questions, focus, assumptions, and creative modes can open up new possibilities. From finding customers in cafés and gyms to using AI without outsourcing your creativity, this conversation offers practical ways for solo business owners to think differently, test ideas quickly, and move from “I know” to “I wonder.” Starting with one word: “switch.” Key topics 1. Breaking out of familiar thinking patterns Ken Hudson explains that repeated success reinforces familiar thinking, which can trap business owners in the same approach 01:25. Saying “switch” deliberately signals to your brain that it’s time to try another perspective 02:54. The new approach doesn’t have to be better immediately. It only needs to get you off the familiar track 03:43. Ken Hudson compares this to leaving a traffic jam and exploring a side street, even if you don’t know where it leads 03:53. 2. Using box mode and ball mode Box mode covers rational, logical, structured thinking and evaluating what has worked before 12:01. Ball mode encourages playful, imaginative thinking and the generation of unusual possibilities 12:30. Ken Hudson suggests switching from “This is what I know” to “I wonder” to open up creative options 13:22. Switching back to box mode helps test and narrow those ideas, such as choosing three ideas to test within 30 days 17:05. 3. Asking better questions Questions are one of Ken Hudson’s six switches, and changing the question can change the direction of the thinking 14:05. Instead of asking how to attract graduates, a consulting firm asked how to become “the most loved brand in Australia” 15:11\ 4. Applying switch thinking to business and AI Ken Hudson applied switch thinking to book promotion by placing copies in a café, professional waiting rooms, and a gym instead of relying only on bookstores 07:35. Business owners can switch their focus from direct competitors to what they’re really competing against, such as inertia, loyalty, or a client’s reluctance to take risks 25:03. AI can process and enhance ideas, but Ken Hudson says the original creative thinking still starts with the business owner 06:56. His practical AI approach is to request both a box-mode response and a more imaginative ball-mode response, then connect the two 31:50. Time-stamped overview 00:00 Challenging familiar thinking patterns 05:50 Using AI for business and hobbies 09:03 Intuitive communication skills 12:43 Switching from analytical to creative thinking 14:40 Shifting business perspectives 18:52 Embracing new possibilities in business 21:44 Different perspectives on a movie 25:37 Managing client risks and competition 28:47 Wearing many hats in business 32:32 Using AI to Enhance Creativity 35:20 Switching mindset and focus 37:51 Closing remarks and sign-off Learn more about your ad choices. Visit megaphone.fm/adchoices
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    39 分
  • Defying the status quo: A conversation on courage

    Defying the status quo: A conversation on courage
    2026/10/01
    What does it take to challenge the rules everyone else accepts? In this episode of Flying Solo, Cec Busby speaks with Avril Henry, who left apartheid South Africa at 22 with two suitcases and $500, then built a career advising business leaders, public servants, diplomats, and major Australian institutions. Avril Henry shares how questioning authority shaped her life, why women are labelled “difficult” when they stand their ground, and how preparation, evidence, and influence can turn uncomfortable questions into meaningful change. The conversation covers paid maternity leave, gender equity, imposter syndrome, negotiating your worth, and the importance of taking up space and standing your ground. As Avril puts it, “Do not make yourself small to make other people feel comfortable” Key topics Avril Henry's early life in South Africa and her anti-apartheid activism The importance of questioning authority and challenging societal norms The role of influence and soft skills in leadership and change management Myths about women in leadership and how to bust them The impact of preparation, research, and confidence in negotiations and influence The significance of empathy, emotional intelligence, and human connection in future leadership Time-stamped overview 00:00 Introduction and Avril's background 01:56 Growing up in South Africa and early influences 03:56 The 76 riots and activism against apartheid 07:00 Leaving South Africa and migrating to Australia 08:58 Questioning authority and societal norms 11:02 Change management and influence tactics 14:10 Dealing with being called difficult or disruptive 16:01 The importance of preparation and research 19:00 Impact of data and facts in influencing decision-makers 21:57 Myths about women in leadership roles 26:00 The future of leadership and soft skills 35:57 Leveraging soft skills and emotional intelligence 41:01 The role of AI and human connection 42:52 Advice for women who want to be more assertive 45:00 The importance of self-belief and mentorship 47:56 Closing thoughts and Avril's memoir Learn more about your ad choices. Visit megaphone.fm/adchoices
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    48 分
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