In this episode of the Florida Association Excellence Podcast, host Craig Smith sits down with Jeffrey Lenobel, Board President of the Sanctuary at Longboat Key Club Community Association. Jeffrey shares his incredible journey leading a luxury barrier island community through the devastating impacts of Hurricanes Helene and Milton, revealing hard-learned lessons about crisis management, insurance coverage, and community resilience.

Timestamps

01:16 Jeffrey Lenobel's Background and Journey

02:47 Overview of the Sanctuary at Longboat Key Club

03:53 Hurricane Impact and Recovery Efforts

15:05 FEMA Insurance Insights

23:58 Challenges in Community Association Management

Notable Quotes

"Communication and transparency is really essential. Don't ever be afraid to tell your unit owners the truth."

"We learned a lesson that our FEMA insurance... didn't cover any damage in our elevator pits."

"Insurance agents and brokers don't necessarily read the policies to give you advice."

Connect With Our Guest

LinkedIn: https://www.linkedin.com/in/jeffreylenobel/

Website: https://lbksanctuary.com/

Connect With Craig and Pinnacle

• LinkedIn: https://www.linkedin.com/in/pinnacleeo/
• Pinnacle Security Access Solutions: pinnaclesas.com pinnaclecam.com
• Pinnacle Community Association Management: