How do you scale a coworking business to 24 locations while staying focused on efficiency?

Isaac Esses, founder and CEO of TKO Suites, has built a 24-location coworking portfolio by focusing on smart growth, operational efficiency, and understanding what works in each market.

In this conversation, Isaac shares how he approaches expansion, why he prioritizes minimizing risk, and how he evaluates locations, acquisitions, and opportunities across different markets.

In this episode, we cover:

• How Isaac grew TKO Suites to 24 locations and his approach to expanding into new markets
• Why he focuses on efficiency, cost control, and maximizing every square foot
• How TKO Suites competes by offering affordable, well-designed office space
• The lessons Isaac learned from acquiring existing coworking operations
• Why some coworking operators struggle to become profitable
• How virtual mail contributes to TKO Suites' revenue model
• Why Isaac uses a centralized sales approach instead of location-based sales teams
• How he evaluates potential locations and why market differences matter
• The importance of understanding local demographics when choosing new markets
• How he thinks about build-outs, office sizes, and creating value for members
• Why every new deal and location provides opportunities to learn and improve

Whether you're growing a coworking portfolio, evaluating new locations, or looking for ways to improve operational efficiency, Isaac shares the strategies and lessons behind TKO Suites' growth.

Resources Mentioned in this Podcast:

Isaac Esses on LinkedIn
Clockwise Offices website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

What does it take to grow a coworking portfolio across multiple markets without relying on a one-size-fits-all playbook?

According to Greg Miley, Chief Commercial Officer at Clockwise, it starts with understanding that every location has its own unique challenges, customers, and opportunities.

In this episode, Greg shares how Clockwise operates 18 assets across 17 cities throughout the UK and Europe, and how the company approaches growth across a highly distributed portfolio. From entering new markets to building local awareness, Greg explains why successful flex operators need to understand the dynamics of each market instead of applying the same strategy everywhere.

In this episode, we talk about:

• How Clockwise grew a portfolio across 17 different cities
• Why every coworking market requires a different sales and marketing strategy
• How operators can identify the right channels for each location
• Why brokers remain an important part of the flex workspace ecosystem
• Why general managers are critical to creating visibility and relationships outside the building
• How Clockwise uses CRM data to understand lead sources, conversions, and growth opportunities
• The importance of choosing the right buildings and understanding market demand
• Why flexible workspace adoption continues to grow as companies rethink traditional offices
• How Greg's experience as both a broker and operator influences his approach to partnerships

As the flexible workspace industry continues to mature, the operators who combine strong local relationships, smart data practices, and a deep understanding of their customers will be the ones positioned for sustainable growth.

Resources Mentioned in this Podcast:

Greg Miley on LinkedIn
Clockwise Offices website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

What does it take to scale a coworking company without losing focus?

According to John Wallace, Founder & CEO of Workbox, it starts by knowing exactly who you're building for—and resisting the temptation to be everything to everyone.

In this episode, John shares how Workbox has grown to 13 locations across seven cities while staying focused on serving small and midsize businesses. We also dive into the company's new strategic alliance with Serendipity Labs and why partnerships may become an increasingly important growth strategy for coworking operators.

In this episode, we talk about:

• Why Workbox partnered with Serendipity Labs and what the alliance means for members
• How strategic partnerships can expand a coworking network without opening new locations
• Why Workbox prioritizes small and midsize businesses over enterprise clients
• How AI is helping operators improve pricing, sales, workflows, and decision-making
• Why hospitality remains the biggest competitive advantage in coworking
• The role of flexible workspace in supporting the next generation of AI startups
• How revenue-share and profit-share agreements create better alignment with building owners

One insight that really stuck with me was John's reminder that AI shouldn't replace hospitality—it should eliminate the busy work so your team can spend more time creating meaningful member experiences.

As our industry continues to evolve, the operators who combine great hospitality with smart technology and strategic growth will be the ones who stand out.

Resources Mentioned in this Podcast:

John Wallace
Workbox website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast