What if the diagnosis is wrong? Marc Spiegel joins Bill Canady on recovery, trust and local authority.

Marc: test assumptions, listen beyond reports and give people authority to deliver.

IN THIS EPISODE
Test the cause. Build trust. Set guardrails. Empower the team.

CHAPTERS
00:00 Welcome and introduction
01:26 When the diagnosis is wrong
05:30 Protecting sources and testing evidence
07:04 First decisions and accountability
10:18 Earning employee trust
11:41 Returning to profit and growth
13:15 Recovering a major customer
18:06 Customer concentration
19:21 Local authority and controls
25:14 Restructuring conversations
26:30 Making it safe to speak
29:00 Leading across languages
31:37 Acknowledgement and commitment
33:02 The first 30, 100 and 1,000 days
36:03 Guest links and the CEO takeaway

CONNECT WITH MARC SPIEGEL
HundredEast
Marc on LinkedIn

FULL TRANSCRIPT AND CAPTIONS
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