Why do some conversations feel effortless while others fall flat? Harvard professor and author Alison Wood Brooks joins Fearless Thinkers to unpack the psychology behind meaningful dialogue. Drawing from her research and her book TALK, Alison reveals what makes conversations thrive, from the importance of asking good questions to the power of levity, kindness, and truly listening out loud.

NYU Professor Anna Tavis joins Peter Mulford to explore how AI is reshaping the workplace and what it means for leaders today. Drawing on her book Humans at Work, Tavis explains why organizations must shift from optimizing for efficiency to optimizing for humanity, how AI is driving a redesign of work itself, and what courageous leadership looks like in a time of technological transformation.

In this episode of Undiscovered Country, host Peter Mulford sits down with Columbia Business School’s Michel Tuan Pham to explore the psychology behind what makes an experience feel truly special. Drawing on his latest research, Professor Pham reveals three powerful drivers of unforgettable moments—uniqueness, meaningfulness, and authenticity—and how even the smallest touches can have a lasting impact. Together, they unpack how brands and leaders can design emotionally resonant experiences, and why AI may enhance or erode our sense of what’s real.