An ER nurse who spent 15 years on the night shift says she can predict which patients heal fastest — and it has nothing to do with diet or exercise. It's whether someone showed up for them and refused to stay quiet.

In this episode, Matt Staub, CEO of Your Health, sits down with Jamie Preston to unpack that idea from every angle: as a son who once filled a hospital waiting room with 20 advocates for his mother's liver transplant, as a nursing home administrator who sat with a dying patient who had no one else, and as a cancer patient who carried a notebook into every appointment so he wouldn't forget the questions that mattered.

Together they explore:

• Why family advocates get prioritized in the ER — and it isn't about fear of being sued
• The data behind advocacy: a 65% drop in 30-day hospital readmissions and a 98% staff satisfaction rate when patients have someone in their corner
• How to ask a "dumb" question without ever sounding dumb — and why staff want you to ask it
• What to do when a well-meaning advocate crosses the line into disrespect, and how healthcare workers can hold the line with empathy intact
• The "teach-back" method that helps patients actually retain what they were told
• Why the best advocates aren't the loudest in the room — they're the most present

This is a conversation about the most overlooked job in healthcare: the one nobody's officially hired for, but everybody eventually needs. Whether you're a caregiver, a patient, or the clinician on the other side of the exam table, you'll walk away knowing exactly what to do differently at your next appointment.

What if failure isn't the opposite of winning — but the gift that makes it possible?

In Part 2 of this two-part conversation, Your Health CEO Matt Staub opens up about the present he gave himself at 40: permission to fail. Then he shows what that looks like when life tests it — walking Jamie through a 2025 that brought prostate cancer, his daughter's surgery, the loss of his father, and professional hardship, and the quiet strength it takes to look back and say, "That was a good try. I'm still here. I'm hard to beat."

In this episode, you'll hear:

• How Matt reframes a loss into a "fall forward" — and the simple habit he uses to do it
• The agonizing leadership question of when to let someone you care about fail
• Why accountability, done right, is one of the best gifts you can give a friend
• The danger of only celebrating big wins — and how complacency quietly creeps in
• Why the only voice that truly matters is the one inside your own head

If you missed Part 1, start there for the full arc. Then settle in here for the deeper, more personal half — and walk away with a new relationship to the losses in your own life.

Whoever scores the most goals wins. Simple — until you leave the field and try to keep score in your actual life, where there's no referee and no final whistle. So how do you know if you're winning?

In Part 1 of this two-part conversation, Your Health CEO Matt Staub sits down with Jamie Preston to redefine what a win actually is. Matt opens with the daily ritual that grounds him — making it to the gym — and the moment he realized the win wasn't the scale or the heavier lift, but the discipline of showing up at all.

In this episode, you'll hear:

• Why the heaviest weight at the gym is the front door — and what that teaches about every goal
• The hidden cost of only celebrating the big wins (hint: it's called burnout)
• What a humbling match-play golf loss taught Jamie about changing the goal instead of the game
• Why Matt believes pressure is a privilege — and how he leans into it
• Who actually decides what counts as a win, and what to do when there's no scoreboard

This is the half where winning gets redefined from the outside in. Press play, then come back next week for Part 2 — where it gets personal.