『Excellence In Healthcare Podcast』のカバーアート

Excellence In Healthcare Podcast

Excellence In Healthcare Podcast

著者： Jarvis T. Gray
無料で聴く

Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.

Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.


Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results.


Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence.


Topics include:

• Leadership Excellence and Organizational Culture
• Strategic Planning and Execution
• Operational Excellence and Performance Improvement
• Healthcare Innovation and Artificial Intelligence
• Workforce Engagement and Leadership Development
• Quality, Safety, and Patient Experience
• Rural and Community Healthcare Transformation
• Healthcare Entrepreneurship and Growth Strategies
• Change Management and Organizational Transformation
• Future Trends Shaping Healthcare


At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare.


Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world.


Because better healthcare starts with better leadership.

© 2026 The Quality Coaching Company, LLC マネジメント マネジメント・リーダーシップ マーケティング マーケティング・セールス リーダーシップ 経済学
エピソード
  • 098_The Leadership Principles Transforming Community Healthcare w/ Dr. Craig Glover

    098_The Leadership Principles Transforming Community Healthcare w/ Dr. Craig Glover
    2026/07/21
    Send us Fan MailWhat does healthcare excellence look like amid policy uncertainty, workforce shortages, and the rising role of AI?As community health centers face new funding realities and expanded expectations, leaders are being called upon to reimagine care delivery, strengthen mission alignment, and build resilient organizations. In this candid episode of the Excellence in Healthcare Podcast, Dr. Craig Glover, CEO of a leading community health center, joins host Jarvis T. Gray to explore how executive leaders can steer organizations through complexity, change, and unprecedented opportunity.EPISODE OVERVIEWDr. Craig Glover brings over two decades of experience in healthcare leadership, technology, and community service. From his early IT career to now leading his third Federally Qualified Health Center (FQHC), Dr. Glover’s journey is a powerful example of purpose-driven leadership and strategic transformation in healthcare.In this conversation, Dr. Craig Glover sheds light on the real-world challenges and high-stakes decisions facing community health and rural healthcare executives in 2026—including the far-reaching impacts of federal policy shifts and funding reductions on primary care access. The episode goes beyond policy, delving into the leadership values that guide Dr. Craig Glover, the transformative potential (and ethical considerations) of AI, and why cross-sector partnerships are now essential for healthcare organizations’ survival and growth.Listeners will discover practical lessons on building high-performing organizations, developing future-ready strategies, and staying mission-focused—even as the landscape shifts underfoot.KEY TAKEAWAYS• How to lead with fairness and mission-driven values during times of industry disruption• Strategic approaches for navigating federal and state policy changes impacting healthcare funding and access• Why community health centers are foundational to America’s largest primary care network—and what’s at stake as policy shifts threaten coverage for millions• The critical importance of cross-sector partnerships and how to align with local agencies and stakeholders• Practical lessons from building and sustaining organizational cultures in both technology and healthcare settings• How to leverage artificial intelligence to drive efficiencies and address healthcare workforce challenges—while maintaining ethical guardrails• Empowerment strategies for developing resilient, future-ready teams• Leadership advice for new and emerging executives, including insights on self-awareness, introversion, and relationship-buildingNOTABLE QUOTE"There is more than one way to do something correctly. As a leader, tell your team the outcome you need—then empower them to find the best path. Sometimes, they’ll even find a better way than you imagined."— Dr. Craig GloverWHO SHOULD LISTENThis episode is especially valuable for:• Hospital and health system CEOs• Community and rural healthcare executives• COOs, CNOs, CMOs, and clinical leaders• Strategy, quality, and operational excellence professionals• Healthcare entrepreneurs and FQHC leaders• Emerging executives seeking to build high-performing teams and resilient culturesABOUT THE EXCELLENCE IN HEALTHCARE PODCASTThe Excellence in Healthcare Podcast features conversations with healthcare leaders, innovators, and industry experts who are helping organizations improve leadership, strategy execution, operational performance, and healthcare outcomes. Hosted by Jarvis T. Gray, each episode explores practical ideas, proven frameworks, and real-world lessons that help healthcare organizations achieve sustainable excellence.CALL TO ACTIONReady to lead with purpose and turn uncertainty into opportunity?• Follow the Excellence in Healthcare Podcast on your preferred platform to unlock more strategic insights.• Share this episode with your leadership team and peers to spark meaningful conversations about the future of healthcare.• Connect with Dr. Craig Glover on LinkedIn to expand your professional network and learn more about transformative leadership in community health.• Connect with Jarvis T. Gray to stay ahead of industry trends and best practices.• Visit Healthcare Excellence Advisors for strategic guidance and resources to strengthen your organization.Join the conversation that’s shaping healthcare’s next era—download the full episode now. Is your healthcare organization ready to excel with Lean Six Sigma? Take our quick Readiness Assessment to uncover strengths and improvement opportunities for quality, safety, and efficiency Start Now: Lean Six Sigma Readiness AssessmentThank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.
    続きを読む 一部表示
    41 分
  • 097_From Burnout to Breakthrough: A Practice Transformation Story w/ Dr. Jackline Ngalame

    097_From Burnout to Breakthrough: A Practice Transformation Story w/ Dr. Jackline Ngalame
    2026/07/14
    Send us Fan MailWhat separates a thriving private behavioral health practice from one struggling to navigate today’s workforce shortages, shifting technology, and rising patient demands?With mental health needs on the rise and telehealth breaking down barriers, how are innovative clinician-entrepreneurs building scalable, high-impact psychiatric practices—while sustaining quality, access, and a commitment to patient-centered care?In this episode of the Excellence in Healthcare Podcast, host Jarvis Gray welcomes Dr. Jackline Ngalame, Psychiatric Nurse Practitioner and founder of Empower Psychiatry PLLC. Together, they explore the real-world challenges and opportunities of building a private psychiatric practice that places patients—and outcomes—at the center of everything.Episode OverviewDr. Jackline Ngalame transitioned from a hospital RN serving high-acuity psychiatric patients to launching and scaling her own multi-state, telehealth-based psychiatry practice. In a healthcare environment marked by reimbursement uncertainty, workforce constraints, and the proliferation of virtual care, her story is a masterclass in adaptive leadership, entrepreneurial problem-solving, and operational innovation.This conversation goes beyond traditional narratives of “private practice success.” Dr. Jackline Ngalame candidly examines the leadership mindset, strategy pivots, and organizational discipline required to:Overcome geographic and regulatory barriers;Foster a high-trust, outcomes-driven patient experience;Harness technology to expand access—without compromising quality or clinician wellbeing.The episode is rich with lessons on building a resilient, adaptable psychiatric practice rooted in evidence-based care, strategic marketing, and genuine patient empowerment. Executives will gain rare insight into the frontline realities and forward-focused thinking that drive organizational performance—inside and outside the health system setting.Key TakeawaysHow to build a scalable private practice: From startup mechanics to multi-state telepsychiatry expansion, learn what it takes to launch, grow, and operationalize a high-functioning practice.Patient-centered leadership in mental health: Discover why deep listening, patient inclusion, and aligning care with lived experience are central to long-term retention and clinical outcomes.Leveraging technology for access and impact: Practical strategies for using telehealth platforms to reach underserved populations—without sacrificing the therapeutic alliance or quality standards.Branding, reputation, and sustainable growth: Tactics for standing out in a crowded behavioral health market, building referral relationships, and converting word-of-mouth into consistent revenue.Operational excellence for solo and group practices: Insights on systems, SOPs, and automation that reduce burnout, safeguard clinician capacity, and enable seamless scaling.Innovative care offerings: The opportunity and risks of introducing emerging treatments (such as at-home ketamine therapy) and staying evidence-based amid rapid change.Workforce, family, and work-life balance: Lessons in creating a business model that supports both high clinical standards and personal sustainability—for founders and future team members.Next-generation practice strategy: Steps to transition from founder-led to team-based care, and the leadership competencies required to build a thriving, values-driven organization.Notable Quote"The best skill in mental health is the ability to be able to listen, clarify, and have a conversation with your patient... Me spending an extra one minute with a patient could make a difference between them leaving my office and remaining alive, or they living and dying or committing suicide." — Dr. Jackline NgalameWho Should ListenThis episode is especially valuable for:Hospital and health system CEOsChief Medical, Nursing, Quality, and Clinical OfficersStrategy and operations leaders driving ambulatory or behavioral health transformationRural healthcare executives seeking mental health access solutionsFounders and leaders of private and group healthcare practicesHealthcare entrepreneurs, innovators, and practice managersEmerging leaders seeking frontline insight into building resilient, high-impact healthcare organizationsAbout the Excellence in Healthcare PodcastThe Excellence in Healthcare Podcast features conversations with healthcare leaders, innovators, and industry experts who are helping organizations improve leadership, strategy execution, operational performance, and healthcare outcomes. Hosted by Jarvis T. Gray, each episode explores practical ideas, proven frameworks, and real-world lessons that help healthcare organizations achieve sustainable excellence.Call to ActionFollow the Excellence in Healthcare Podcast on your preferred platform for more conversations with healthcare’s top leaders and innovators.Share this episode with fellow executives, strategy teams, or ...
    続きを読む 一部表示
    1 時間 1 分
  • 096_The Power of Vision: How Healthcare Leaders Inspire Performance w/ Stacy Davis

    096_The Power of Vision: How Healthcare Leaders Inspire Performance w/ Stacy Davis
    2026/07/07
    Send us Fan MailWhat does it really take to build a high-impact healthcare business in an era defined by complexity, workforce constraints, and competing priorities?For healthcare leaders and entrepreneurs, transforming clinical expertise into scalable, patient-centered businesses isn’t just about passion—it’s about vision, strategy, and overcoming real-world barriers that most never discuss. In this episode of the Excellence in Healthcare Podcast, Jarvis T. Gray sits down with Stacy Davis, founder of Flavorful Nutrition, to explore what healthcare excellence truly looks like when strategy meets compassion and operational rigor.EPISODE OVERVIEWStacy Davis is a registered dietitian, culinary-trained nutritionist, and founder of Flavorful Nutrition—a South Florida-based coaching business on a mission to serve patients facing cancer and other chronic conditions through evidence-based, accessible, and innovative nutrition support.In this candid conversation, Stacy Davis shares her journey from hospital clinical leader to healthcare entrepreneur, revealing what it takes to launch, grow, and sustain a values-driven business that transcends traditional care models. Jarvis Gray and Stacy Davis dig deep into the messy realities behind the “Instagram version” of healthcare entrepreneurship, including the leadership, mindset, and operational discipline required to bridge the gap between vision and impact.Through the lens of startup grit and clinical excellence, this episode unpacks lessons directly relevant to health system executives, strategy leaders, rural innovators, and health entrepreneurs alike. Stacy Davis’s experience with oncology nutrition coaching, membership-based business models, community education, and digital engagement offers a window into the strategies, stumbles, and mindset shifts required to drive meaningful change for patients—and sustainable growth for emerging healthcare organizations.KEY TAKEAWAYSHow to move from clinical passion to a sustainable healthcare business modelLessons learned transforming patient care into scalable, community-driven solutionsWhy clear goals, focus, and disciplined execution are critical for business and operational excellenceHow to overcome the isolation and “comparison mindset” that challenge healthcare leaders at all levelsStrategies for identifying your true customer—and aligning your services to solve their most pressing pain pointsBuilding referral relationships and partnerships in a crowded, competitive healthcare landscapeDeveloping repeatable frameworks for content, patient engagement, and digital outreachThe power—and necessity—of measuring, iterating, and focusing on what actually moves the needleInsights into building membership-based models and navigating the “one-to-many” shift in patient/community engagementWhat healthcare leaders, executives, and entrepreneurs can learn from the frontlines of patient-centered innovationNOTABLE QUOTE"You have to start where the person’s at. Whether in nutrition or in business, it’s about meeting people where they are and building from there."— Stacy DavisWHO SHOULD LISTENThis episode is especially valuable for:Hospital CEOs and health system executives leading organizational transformationCOOs and operational leaders managing new business models and service linesStrategy leaders and innovation officers seeking practical growth frameworksQuality leaders and CMOs invested in patient-centered careHealthcare entrepreneurs and intrapreneurs launching or scaling servicesRural and community healthcare executives seeking creative approaches to access and engagementEmerging leaders looking for real-world lessons on business, leadership, and impactABOUT THE EXCELLENCE IN HEALTHCARE PODCASTThe Excellence in Healthcare Podcast features conversations with healthcare leaders, innovators, and industry experts who are helping organizations improve leadership, strategy execution, operational performance, and healthcare outcomes. Hosted by Jarvis T. Gray, each episode explores practical ideas, proven frameworks, and real-world lessons that help healthcare organizations achieve sustainable excellence.CALL TO ACTIONIf you’re committed to raising the bar in healthcare leadership, strategy, or innovation, follow the Excellence in Healthcare Podcast on your preferred podcast platform and YouTube.Share this episode with your executive team or entrepreneurial network on LinkedIn to spark new conversations on care transformation.Connect with Stacy Davis to learn more about Flavorful Nutrition, oncology nutrition support, and membership-based care models.Reach out to Jarvis Gray for healthcare strategy advisory or details about the Health Biz Accelerator community.Visit Healthcare Excellence Advisors for resources, frameworks, and executive coaching designed to help your organization achieve excellence—at scale.Join us and discover the mindset, tools, and strategies that turn healthcare visionaries ...
    続きを読む 一部表示
    53 分
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません