• Google Is Not the Strategy (E.325)
    2026/04/29

    Google Ads can work, but they are not a strategy by themselves.

    In this episode of Everyday Practices, Regan Robertson and Sara Hansen break down how dentists should think about digital advertising before they spend money. The goal is not more clicks. It is choosing the right platform, the right message, and the right strategy for the patients your practice actually wants to attract.

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    18 分
  • Why Patients Say Yes (E.324)
    2026/04/22

    In this episode of Everyday Practices, Regan Robertson and Sara Hansen sit down with Dr. Jon Ehlers to unpack what patients are really deciding in the chair.

    Patients do not say yes because they understood every clinical detail. They say yes when they feel safe, seen, and confident in the person guiding them. In this episode, Dr. Jon Ehlers breaks down how trust is built in real time, how bigger cases are really emotional decisions, and why the right patient experience removes hesitation before money becomes the issue.

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    47 分
  • Stop Blaming Your Marketing. Start Fixing Your Experience. (E.323)
    2026/04/09

    A strong brand promise means nothing if the patient experience breaks the moment someone walks through the door. In this episode, Sara Hansen and Matt Hutchings unpack why trust is built or lost in the first few minutes, and how authentic marketing only works when the real experience supports it.

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    27 分
  • Before You Drop PPOs, Prepare This (E.322)
    2026/04/03

    Thinking about going out of network? This episode breaks down what practices must do before making the move, from team training and patient communication to internal systems and marketing that replaces demand before it disappears.

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    25 分
  • Why Closure Creates Loyalty (E.321)
    2026/03/26

    What happens after the appointment shapes what patients believe about your practice. In this episode, Regan Robertson and Sara Hansen break down how intentional follow-up builds trust, keeps treatment moving, and turns routine care into long-term loyalty.

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    37 分
  • The Welcome Patients Never Forget (E.320)
    2026/03/18

    The patient experience does not begin in the chair. It begins the second someone walks through your door or hears your voice on the phone. In this episode, Sara Hansen, Regan Robertson, and Apryl Christian unpack how welcome, listening, and team connection shape the way patients feel before treatment ever begins.

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    44 分
  • Why Old Patients Ghost You (E.319)
    2026/03/11

    Old patients rarely disappear for no reason. In this episode, Sara Hansen and Regan Robertson unpack what ghosting actually means in dentistry, why trust breaks after the visit, and how better follow-up can recover treatment that is already sitting inside your practice.

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    36 分
  • Why Silence Feels Different Than Calm (E.318)
    2026/02/19

    Silence can feel peaceful or it can feel tense. In this episode, Regan Robertson and Sara Hansen break down how sound shapes patient comfort, team energy, and whether your marketing matches what people experience the moment they walk through the door.

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    18 分