Her parents passed away. She does not live in that town anymore, she does not want to come back, and she does not know a single realtor there. Kayla Hill gets that call constantly.

Patrick Merrill hosts Lifted and sells Mississippi Gulf Coast real estate, a RealTrends Verified Top Agent holding the ABR and GRI designations. He turns 60 this year and says on this episode that he cannot get rid of anything, which is why he wanted to talk to someone who moves families through this for a living.

Kayla Hill runs Golden Bridges, Inc. in Quincy, Illinois. Senior move management is the technical term, and she admits nobody knows what it means when she says it. In practice it covers downsizing before in-home care, moving into assisted living, closing out an estate, and helping people stay in the house they already have. She is direct about what she does not do, and she says the most valuable thing she owns is a list of people she trusts: the thrift store that picks up furniture, the auction people, the estate attorney, the financial group that works only with seniors. Patrick brings the Gulf Coast side, including reverse mortgages clients regret at 60, rotary club estate sales, and knowing when to send someone to a lawyer instead of guessing.

Hosted by: Patrick Merrill

Guest: Kayla Hill

Kayla Hill is co-owner of Golden Bridges, Inc., a senior move management company in Quincy, Illinois serving the tri-state region where Iowa, Missouri, and Illinois meet. She and her fiancé acquired the thirteen-year-old business from its retiring founders in April 2026. Golden Bridges holds NASMM A+ accreditation, the highest tier of the national accrediting system Kayla explains on this episode.

What You'll Learn:

• Start a client on downsizing with the zipper sandwich bag Kayla leaves after every consultation, because everybody has at least one junk drawer

• Vet a senior move manager anywhere in the country through the National Association of Senior Move Managers, and read the accreditation tiers before you refer a client to anyone

• Take the reverse mortgage question the way Patrick does, straight to a lawyer, instead of talking past your license

• Win the out-of-state adult child who inherited a house, knows nobody in town, and wants it handled without a return trip

• Let a third party say the spoon came from Walmart, so the family can spend the weekend grieving instead of arguing over a drawer

• Keep a client in their own home by clearing space for a hospital bed or making the place safe enough for grandkids to visit

• Build the referral bench that carries the work: estate attorneys, auctioneers, thrift stores that haul furniture, junk removal, and pet placement

Connect with Kayla Hill and Golden Bridges:

Website: https://goldenbridges4you.com/

Youtube: https://www.youtube.com/user/GoldenBridges4You

Connect with Patrick Merrill:

Website: https://cbsmithhomesalabama.com/agents/patrick-merrill

YouTube: https://www.youtube.com/@LIFTED-Patrick-Merrill

Apple Podcasts: https://podcasts.apple.com/us/podcast/lifted/id1882611045

Spotify: https://open.spotify.com/show/30tXkqPjyDfrcfPOoxd0kE

Lifted is about growing as a professional, a leader, and a human. If this one moved something for you, subscribe on YouTube, and leave a rating on Apple Podcasts or Spotify so more agents find it.

I am Patrick Merrill, and I hope you have been lifted. If not, let me know. We'll figure out a way. There's always a way.

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