A product can do its job and still create unnecessary work.

The opportunity is spotting the small inconveniences people have accepted as normal and finding a better way to get the job done.

In this episode of Distribution Unpacked, Baylee Whitley, Sr. Manager, Brand Management, (Material Handling & Washroom), of Rubbermaid Commercial Products, joins host Adam Fox to explore how RCP looks at innovation across material handling and washroom products by focusing on how people actually work.

From tilt trucks and cleaning carts to commercial air care, Baylee shares how frontline workflows, durability and total cost of ownership can uncover opportunities to rethink everyday tasks. They also explore how those needs can change dramatically depending on the environment, from healthcare and manufacturing to airports and stadiums.

The conversation explores what happens when you look beyond the product itself: Where is time being lost? What creates unnecessary effort? And where can a better solution create value long after the initial sale?

For distributors selling into a range of facility environments, this conversation is a reminder that understanding how the customer works can reveal opportunities that specifications and price alone may not show.

Learn from the experts. See the solutions in action. Put the insights to work.

The conversation doesn’t stop with Baylee.

If you missed the first stop, Rob Posthauer and Scott Fossett kicked things off with Adam Fox, sharing their perspective on where the facility market is headed and where distributors can find new opportunities.

Coming up...

Hear from the product experts at Rubbermaid Commercial Products in these upcoming episodes:

• Tera Kyaw, Sr. Manager, Brand Management (Refuse)
• Megan Tinch, Sr. Manager, Brand Management (Commercial Cleaning)

For SPR Customers, the conversation continues on The Exchange, where our RCP product experts demo Cleaning Carts & Tilt Trucks, Refuse Products, Window Cleaning Tools, and more!

Training videos & Sales Materials: https://sprexchange.com/customer/brands/rubbermaid

#SPRxRCP

• (00:00:00) - Unpacking Rubbermaid's Material Handling and Washroom Business
• (00:01:30) - Finding the Pain Points Customers Accept
• (00:02:52) - What is a Tilt Truck?
• (00:03:45) - Travel Lids: The New Look, New Purpose
• (00:04:51) - BRUCE Tilt Truck
• (00:07:35) - Designing Around Ergonomics
• (00:09:04) - The New Car: Cleaning Things
• (00:10:40) - Improving the Cleaning Cart
• (00:12:37) - Healthcare, Industrial, Airports, and Other Verticals
• (00:14:12) - Washroom: Innovation in the Industry