Episode 8 - Agent Orchestration (Track A - System)
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Episode 8: Orchestration — Layer two of the nine-layer architecture: orchestration. Who decides what happens next.
We open with a five-agent insurance claims crew that did everything right and still went sideways, then work through what the major labs actually agree on: start with one agent, bound the loop, let code own the known path, and spend the model's judgment only where the decision is genuinely uncertain.
Inside: the ReAct loop and its guardrails, the supervisor pattern, agents-as-tools versus handoffs, the four orchestration shapes, what should travel on a handoff, Anthropic's hard numbers on multi-agent cost versus value, and why delegation quality is the number one failure mode. Plus a second war story: the Tuesday a support triage chain fell over.
Monday move: mark every decision point in your most complex agent flow as model-decides or code-decides, then encode one deterministic decision as code.