Episode 6: The System Didn't Fail
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On a July evening in 2024, a piece of equipment failed on a transmission line in Northern Virginia. The grid's protection system responded correctly. So did the protection systems inside a cluster of nearby data centers. Within 82 seconds, roughly 1,500 megawatts of demand vanished from the grid — not because anything malfunctioned, but because two systems, each behaving exactly as designed, produced a combined outcome nobody had modeled.
This week, Mike breaks down the July 2024 Northern Virginia load-loss event — and the NERC and FERC actions still unfolding around it in 2026 — through what he calls the ownership gap: the space between two individually correct systems that nobody was ever assigned to own.
Using the Business Lifelines™ framework, this episode covers:
- Why "each system worked" doesn't mean "the organization is safe"
- Why an unknown condition — Gray — is more dangerous than a known failure
- Where ownership gaps hide in healthcare, manufacturing, and logistics
- A 20-minute R.I.S.E. exercise to find and close your own ownership gaps before they find you
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