Episode 5 - 4thelovebox - Creating the perfect customer experience
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Episode 5 - 4thelovebox - Creating the perfect customer experience
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In this episode the owner and COO of 4 the love box dive into the inspiration behind the idea and what the meaning of a customer experience really is. 4thelovebox is an innovative company that takes over client retention and follow-up so that business owners know they are providing value and are able to stay in touch in a meaningful way. On top of that, 4thelovebox provides a handwritten letter and the opportunity for the recipient of the box to write a letter themselves that is then distributed to various places to spread the love, at no cost to the business owner's previous client. We talk about why the client experience is so important and how to increase one's business production by taking care of those that already know, like, and trust you.