In this episode of Double Down Michigan, Executive Director Henry Williams sits down with Lori Mello, Program Manager of MDHHS’s Gambling Helpline and Treatment Program, in recognition of September as Responsible Gaming Education Month. Lori brings decades of experience in social work, counseling, and community-based support to a conversation about how Michigan helps residents affected by problem gambling.

The conversation covers what responsible gaming really means, where it differs from problem gambling, and how Lori’s background working with at-risk families, domestic violence survivors, and other vulnerable populations shapes her approach to both prevention and treatment. Along the way, Lori shares what she wishes more people understood about gambling responsibly — and how the Michigan Gaming Control Board’s responsible gaming mission fits into the bigger picture of player protection.

Whether you're in the gaming industry, know someone affected by problem gambling, or simply want to understand the resources available in Michigan, this episode shines a light on the human side of responsible gaming.

If you or someone you know needs help, the Michigan Gambling Helpline is available 24/7 at 1-800-270-7117.

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