In this episode, Molly breaks down the 90-day plan for a community growth coordinator, the person who owns your referral pipeline from creation through movement, and why relationships without a system are just activity.

Molly walks through the 30-60-90 day roadmap for your community growth coordinator, the top 20 referral relationships sorted into three tiers with a contact cadence for each, the Monday huddle and Friday close that take 25 minutes a week, and the five questions to answer for every name on your list.

Key Takeaways:

• The 3 phases of a community growth coordinator's first 90 days: build the tracker, create mutual value, convert to signed cases
• How to tier your top 20 referral relationships with a weekly, biweekly, or monthly contact cadence
• The 5 questions to answer for every name: who owns it, last touch, next action, when, and what it produced
• Why a next action without a date does not exist and no touch in 30 days means a dormant relationship
• What 25 minutes a week looks like: a 10-minute Monday huddle and a 15-minute Friday close with the KPI scorecard
• How referrals become forecasts, not luck, once you track pipeline value and cost per referral case instead of activity

Quote for the Show: "If the answers only live in somebody's head, you have a contact list, not a pipeline." - Molly McGrath

Links:

• Website: https://hiringandempowering.com/
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• Instagram: https://www.instagram.com/hiringandempowering
• LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
• The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/
• Get Fix My Boss Book: https://amzn.to/3PCeEhk

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