Episode 234: Congratulations! You're Promoted... Now What?
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Congratulations! You're the best employee in the company. Your reward? A brand-new job you're completely unprepared for. What could possibly go wrong?
This week on Biz-Souls, Jeffrey Hansler and Rona Lewis tackle one of business's oldest traditions: "You're amazing at your job, so let's immediately stop letting you do it."
It's the corporate equivalent of saying, ‘You're a fantastic violinist, congratulations, you're now conducting the entire orchestra.’
Jeffrey explains why companies confuse technical excellence with leadership potential, while Rona shares stories about top salespeople who became managers—and suddenly discovered that motivating people is a lot harder than closing deals.
Along the way you'll discover:
• Why "me, me, me" has to become "we, we, we"
• Why some doctors, engineers and salespeople make spectacularly bad managers
• The hidden danger of insecure bosses
• Why organizations keep rewarding the wrong behaviors
• The real difference between leadership and management
And somewhere in the mix, Jeffrey gets accused of being insecure.
If you've ever been promoted and immediately thought, ‘Wait, nobody showed me how to do this job!’ Welcome to the club. Research proves it’s a big club and even has a name, ‘The Peter Principle’. The classic concept from Laurence J. Peter suggests that people are often promoted based on success in their current role until they reach a position where they are no longer competent. While often discussed humorously, later research has found evidence that organizations often reward past performance rather than assessing leadership capability.
Gallup's workplace research consistently finds that managers have an outsized influence on employee engagement, retention, and performance. One of Gallup's most cited findings is that managers account for a substantial share of the variance in team engagement, reinforcing the episode's point that managing people requires a different set of skills than individual contribution.
There’s hope, because leadership Is a learnable skill. Research from the Center for Creative Leadership and other leadership-development organizations shows that effective managers are developed through coaching, feedback, mentoring, and deliberate practice—not simply by receiving a promotion. While research by Harvard professor Amy Edmondson proves that teams perform better when employees feel safe asking questions, admitting mistakes, and contributing ideas. Managers who rely on fear or ego often reduce collaboration and innovation—an issue Jeffrey and Rona discuss throughout the episode.
Finally, if you've ever survived a bad boss, this episode may explain exactly how they got there. So, listen now! Listen often. Like. Share. Subscribe.
You never know what other advantages listening to Biz-Souls can provide for you.
Related Biz-Souls Episodes:
Episode 233 – Every Leader Is in Sales
• https://www.youtube.com/results?search_query=Biz-Souls+Episode+233
• https://open.spotify.com/search/Biz-Souls%20Episode%20233
Episode 227 – Confidence vs. Intelligence
• https://www.youtube.com/results?search_query=Biz-Souls+Episode+227
• https://open.spotify.com/search/Biz-Souls%20Episode%20227
Episode 225 – Happiness, Success & The Myths We Believe
• https://www.youtube.com/results?search_query=Biz-Souls+Episode+225
• https://open.spotify.com/search/Biz-Souls%20Episode%20225
Episode 176 – Leadership and Decision Making with Judge Daren Margolin
• https://www.youtube.com/results?search_query=Biz-Souls+Episode+176
• https://open.spotify.com/search/Biz-Souls%20Episode%20176
leadership development, first-time manager, new manager training, Peter Principle, management mistakes, employee promotion, leadership coaching, emotional intelligence, workplace culture, leadership skills, organizational development, sales management, management training, employee engagement, Biz-Souls podcast