Episode 200 - The $46,000 Sale: What Great Customer Service Really Looks Like
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Episode 200 - The $46,000 Sale: What Great Customer Service Really Looks Like
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We made it to 200 episodes! Kira Derryberry and Mary Fisk-Taylor are talking about the kind of customer service that goes far beyond delivering beautiful photographs.
Mary shares the story behind a $46,000 portrait sale and why listening, compassion, and taking care of the details made all the difference. We discuss supporting clients through emotional moments, becoming their portrait concierge, and recognizing the value of the photographs we create and preserve.
Plus, practical ways to solve your clients’ problems, from artwork installation to keeping corporate team photos current. And because it wouldn’t be Get Your Shoot Together without a few detours, we’re also talking new glasses, questionable concert merch, 3D printing, and a little much-needed whimsy.
Connect with us on Instagram @getyourshoottogether, find us on Facebook, or email girl@getyourshoottogether.com. Watch the video episode on YouTube and subscribe for more photography, business, and real-life conversations.
This episode was written and performed by Mary Fisk-Taylor and Kira Derryberry, produced and edited by Kira Derryberry.