In this episode of Mortgage Tech Intelligence, host Joey McDuffee sits down with Peter Benjamin, President of ACUMA (the American Credit Union Mortgage Association), fresh off the organization's Make Your Mark annual conference. Peter explains why mortgage should be a strategic priority for credit unions, why the average credit union originates mortgages for only about 3% of its members, and how shifting incentives from product growth to household growth can help credit unions become their members' primary financial institution.

The conversation also covers ACUMA's new advocacy platform and first-ever Advocacy Day, where credit union mortgage lenders will take their story to Washington. Peter and Joey discuss how AI can streamline underwriting, data validation, and quality control, why vendor management concerns are holding some credit unions back, and why starting small is the best way to begin. They close with the need to develop the next generation of mortgage leaders and a look at what credit unions should plan for in 2027.

Whether you're a credit union executive, mortgage leader, or technology professional, this episode offers a practical look at how credit unions can grow their mortgage business through relationships, technology, and talent.

About Peter Benjamin
Peter Benjamin is President of ACUMA, the American Credit Union Mortgage Association, and a Certified Mortgage Banker (CMB). He leads ACUMA's efforts to support credit union mortgage lenders through education, events, networking, and advocacy, including the association's Young Professional Network and Women's Professional Network.

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