Episode 14: Replaced by Robots - When AI Takes Your Order
カートのアイテムが多すぎます
カートに追加できませんでした。
ウィッシュリストに追加できませんでした。
ほしい物リストの削除に失敗しました。
ポッドキャストのフォローに失敗しました
ポッドキャストのフォロー解除に失敗しました
-
ナレーター:
-
著者:
概要
The robots are coming for our jobs... and honestly? They're doing pretty well :0
In this episode, I put AI to the test by running real customer service role plays with two different AI's: Miles from Sesame and Claude from Anthropic. I threw them both into the fire ;) First, as a server dealing with an angry customer complaining about a tiny salad, then handling a happy, chatty table just looking for a good time. I even dropped an F-bomb to see if they'd flinch. Spoiler... they didn't.
The results? Uncomfortably impressive. Miles brought the jokes and the laid-back energy, while Claude went straight to problem-solving like a seasoned pro. Both offered free food without checking with the manager (a big no-no in real restaurants), and neither one could read the room... because, well, they don't have eyes.
In this episode:
- Testing two different AI's in angry vs. happy customer scenarios
- Why AI servers can't read body language or catch sarcasm
- The problem with giving away free food without manager approval
- How close are we really to robot servers replacing humans?
- Why this technology is exciting and terrifying at the same time
If you've ever wondered whether a robot could do your job, or if you're a little nervous that the answer might be yes, this one's for you!
Perfect for service industry workers watching the AI wave roll in, tech-curious listeners, and anyone who's secretly worried a chatbot might be more polite than their last server.
Don't forget to tip your favorite waitress :)
Click on the link to help out the podcast: https://buymeacoffee.com/bitterwaitress
Support the show