Episode Description

What happens when leaders put people first?

In this episode, Paul sits down with Jamie Getgood, entrepreneur, HR leader, and founder of The People Avenue, to explore the connection between leadership, relationships, and business performance. Drawing on more than two decades of experience leading teams across manufacturing, human resources, and workforce solutions, Jamie shares the lessons that have shaped his approach to leadership.

From his early days as a fitter and turner to becoming a senior HR executive, Jamie explains why understanding people is often more important than understanding processes. He shares powerful stories about trust, rapport, integrity, and the small leadership behaviors that can create extraordinary results.

Together, they discuss why technical skills alone are not enough, how genuine care can transform performance, and why the human element remains critical even as organizations embrace artificial intelligence. This conversation is a reminder that great leadership starts with people.

What We Discuss

• Why rapport is one of the most powerful leadership tools
• The role of integrity in building trust and credibility
• How small acts of care can transform employee performance
• Why soft skills matter as much as technical expertise
• Balancing technology and AI with a people first approach

Takeaways and Action Items

• Spend time getting to know people beyond their job titles
• Build trust by following through on your commitments
• Focus on developing your soft skills alongside technical skills
• Remember that people perform at their best when they feel valued and supported

If you are not a leader by title, these lessons still apply. Building relationships, showing genuine care, and treating people with respect can have a lasting impact in every area of life.

Links and Credits

Guest: Jamie Getgood

Host: Paul Findlay

Podcast: Leader Experience Podcast

If you enjoyed this episode, please follow the podcast, leave a rating and review, and share it with someone who is committed to becoming a more intentional leader.

Disclaimer: The views and opinions expressed by guests are their own and do not necessarily reflect those of the podcast or its hosts.