Ep 16: How to Avoid Conflict That May Not Even Exist
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Ep 16: How to Avoid Conflict That May Not Even Exist
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Have you ever read a short email or text and immediately decided the sender was angry, dismissive, or coming after you?
Here’s the problem…. Email has no facial expression. Text has no body language. When the tone is missing, your brain supplies one, and it may choose the wrong one.
In this episode of Fix the Conversation, Heather explains how quickly assumptions turn everyday problems into unnecessary conflict. You’ll learn the READ framework for slowing down your reaction, separating facts from the story in your head, and deciding when it’s time to stop typing and start talking.
Assuming positive intent doesn’t mean ignoring disrespect or avoiding accountability. It means beginning with curiosity, getting the facts, and addressing the actual behavior, not the imaginary conversation you created in your head.
Before you fire off that email, listen to this episode.