Ep 11 You're Giving Great Feedback...Wrong.
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Ep 11 You're Giving Great Feedback...Wrong.
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Have you ever walked away from a feedback conversation thinking, "I said everything right."
So why didn't it land?
Why did they get defensive?
Why did they shut down?
Why did nothing change?
Great feedback isn't just about saying the right thing. It's about saying it in a way the other person can actually hear.
In this episode of Fix the Conversation, Heather Lisle shares one of the biggest mindset shifts in leadership: stop giving feedback the way you would want to receive it and start delivering it the way they need to receive it.
Using the four communication styles, you'll learn:
- Why every communication style hears feedback differently.
- How your own communication style may be helping—or hurting—your delivery.
- Simple adjustments that reduce defensiveness and increase understanding.
- The mindset shift that helps difficult conversations lead to growth instead of resistance.
The goal of feedback isn't to prove you're right. It's not to vent your frustration.
The goal is to create the best possible conditions for someone to hear the message, process it, and choose what to do next.
Because if they can't hear it…they can't grow from it.