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Why do some teams thrive under pressure while others unravel?

Former professional rugby player and founder of 101st Will Fraser joins Dr Amanda Potter and Angela Malik to explore the psychology behind team resilience, psychological safety and high performance.

Will challenges the idea that resilient teams are simply made up of resilient individuals. Instead, resilience is built through a team's ability to solve problems together under pressure and that depends on clarity, shared understanding and creating an environment where people feel safe to question, challenge and admit, “I don't understand.”

Together, they explore the hidden assumptions that can quietly derail even experienced teams, including the curse of knowledge, expertise reversal and the tapping mistake. They discuss why people nod along when they're actually confused, how individual incentives can undermine teamwork, and why leaders may be too quick to blame someone's competence when performance slips.

You'll discover practical ways to:

• Build greater clarity and shared understanding
• Create psychological safety and encourage people to speak up
• Spot assumptions before they become costly mistakes
• Challenge misunderstandings without creating blame
• Build more resilient, cohesive and high-performing teams

If you lead, develop or work within a team, this conversation will leave you with one deceptively simple question:

Just because it's obvious to you, does everyone else really understand it?

Episodes are available here https://www.thecpo.co.uk/

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