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Summary

In this conversation, Evan J. Cholfin interviews Andrew Hartmann from UTAK, discussing the company's role in laboratory control and quality assurance. Andrew shares insights into UTAK's customer-focused approach, the challenges of the laboratory market, and the importance of building long-term relationships with clients. He highlights innovations in laboratory testing and the company's commitment to developing new products to meet evolving market needs.

Takeaways

UTAK has been in the laboratory control industry since 1973.
The company focuses on building long-term relationships with customers.
Quality control is essential for accurate laboratory results.
UTAK's Control Freaks brand is well-regarded in the industry.
The healthcare and forensic markets are key growth areas for UTAK.
Building relationships is crucial due to long sales cycles in the industry.
UTAK differentiates itself with custom manufacturing solutions.
The company uses 100% real human matrices for testing.
UTAK is agile and can quickly develop new products for emerging drugs.
Future product development is focused on cardiac markers and thyroid testing.

Soundbites

"We’re trying to make sales for generations."
"We treat our customers as family members."
"We use 100% real human matrices."

Chapters

00:00 Introduction to UTAK and Andrew Hartmann
03:11 Understanding UTAK's Quality Control Solutions
05:56 Building Relationships in Business Development
08:25 Challenges in the Laboratory Market
11:13 Innovations and Trends in Laboratory Testing
13:35 Future Directions and Product Development

Video

https://youtu.be/iedZL4LKgF8