EP250: How One Moment Becomes a Verdict
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I've recently become obsessed with The Traitors, and watching it has me thinking about how fast we decide who someone is based on very little information.
In this episode, I start a two-part series on perception. I walk through the ladder of inference (adapted in Insights Discovery as the ladder of perception) and how we climb from a neutral event to a firm belief, often in seconds. I talk about the biases that speed up that climb (confirmation bias, fundamental attribution error, and negativity bias) and where this shows up at work: the quiet team member, the late email reply, the short answer from your leader.
Then I share how to use the power of the pause to climb back down the ladder, including one of my favorite questions: What else could be true?
Next week in Part 2, I'll talk about what happens when one person's story becomes everyone's story, and what you can do about it as a leader.
Enjoy!
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