『E23: Why We Use Our Own Loan Programs to Buy Rentals』のカバーアート

E23: Why We Use Our Own Loan Programs to Buy Rentals

E23: Why We Use Our Own Loan Programs to Buy Rentals

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In this episode of The Deal Vault, Nate sits down with co-host Sarah for a companion piece to last week's episode with Greg, this time getting to know the person behind the company's loan processing and borrower experience. Sarah didn't come from a mortgage background at all; she was a stay-at-home mom doing part-time CrossFit coaching when she, Greg, and co-founder Damon first sat down in 2018 to build what would become LoanBidz. Sarah walks through learning the loan processing business entirely from scratch, including the imposter syndrome that came with being terrified to answer the phone in the company's early days, and how that experience shaped her philosophy on borrower communication today. She also shares what it was like using her own company's loan programs to buy rental properties for herself and, later, helping her own mortgage-industry father purchase his first investment properties using the exact systems she'd built. The conversation closes on how far she's come, from feeling like an outsider at industry events to helping build educational content for the private lending industry itself. You'll Learn How To: Build a customer-first communication style that explains not just what's needed, but why and how to get itUse your own company's loan programs when purchasing investment properties yourselfSet up an LLC and gather the right supporting documents without needing an expensive attorneyOffer to handle time-consuming borrower tasks, like LLC formation or insurance quotes, to smooth the loan processPush past imposter syndrome by focusing on genuine human connection instead of trying to out-expert the experts Who This Episode Is For: New listeners who want to get to know the team behind The Deal VaultInvestors curious what actually happens behind the scenes at a lending companyAnyone starting a business or role with no prior industry experienceInvestors wondering whether to set up their own LLC or lean on lender supportListeners who've ever felt like an imposter stepping into a new professional space Episode Highlights [0:43] –Nate introduces the format: getting to know Sarah, following last week's episode with Greg [1:46] –Sarah's path into the company: a stay-at-home mom with no mortgage background [3:13] –Sitting down with Damon and Greg in 2018 to figure out if there was a real business here [3:51] –The early terror of answering the phone and not knowing the answers [4:44] –Becoming a loan processor from scratch: learning title work, appraisals, and lender variations [8:00] –Why coming from outside the industry made the company's borrower experience less "stuffy" [10:28] –Damon's nearly 40 years of institutional mortgage experience versus starting from zero [15:48] –Buying their own rental properties in 2020 using their own company's loan programs [16:57] –Helping her mortgage-industry father buy his first investment properties, using an LLC she set up herself [18:32] –What the company started taking on for borrowers: LLC formation, credit trade lines, and more [19:09] –Solving the problem of incomplete, DIY LLC paperwork by partnering with a business services provider [20:06] –Building a trusted network of title and insurance partners for borrowers without a preferred provider [21:00] –Proactively pulling an insurance quote on every file to avoid slowdowns from a borrower's own agent [22:00] –How their technology auto-fills applications so borrowers aren't repeating themselves across lenders [24:09] –The mindset behind great service: explaining not just what's needed, but why and how to get it [25:09] –Giving back to the industry: helping build an intro to private lending course for a national organization [26:21] –Reflecting on imposter syndrome, then and now Key Takeaways You don't need a mortgage background to build real expertise. Sarah started, terrified to answer a phone call and, within a few years, was capable of running the loan processing side of an entire lending company. Coming into an industry as an outsider can be an advantage, not a liability. Starting without deep institutional experience made the company's borrower experience feel more approachable rather than "stuffy" or intimidating. The best borrower experience isn't just a list of requirements, it's a list with context: what's needed, why it's needed, and how to actually get it, plus an offer to just handle it for them when possible. Using your own company's loan programs for your own investment purchases isn't just convenient, it can also be the more cost-effective path once you have an existing portfolio. Helping a family member buy their first investment property, even one with decades of mortgage industry experience but no real estate investing background, shows how differently those two skill sets actually work. Connect & Learn More LoanBidz (loan inquiries, rehab loans, refinances, and consultations) 👉 https://loanbidz.com Call to Action If you've ...
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