Bonus Episode 23 of The Build Line Podcast puts Heather and Jerry in the hot seat as they answer real questions submitted by contractors, homeowners, and listeners.

From knowing when to say no to a project to losing money on jobs, hiring the right people, and the biggest lessons they've learned from past guests, this candid conversation offers an unfiltered look at the realities of running a construction business.

Heather shares the systems and mindset that have shaped Tankersley Build Co., while Jerry brings the subcontractor perspective on communication, relationships with general contractors, and what separates the companies he'll gladly work with again from the ones he'll avoid.

This episode covers:
• When it's finally okay to say no to a project
• How to recognize red flags before signing a client
• What makes subcontractors want to work with a GC again
• The communication mistakes that strain contractor relationships
• Lessons learned from projects that lost money
• How post-project reviews improve future profitability
• The Build Line guests who have had the biggest impact on Heather and Jerry
• Business decisions they wish they'd made sooner
• The mental side of leadership and running a construction company
• Why your team is your greatest asset

Whether you're a contractor, subcontractor, business owner, or entrepreneur, this Ask Us Anything episode is packed with practical lessons, honest stories, and real-world advice you can apply to your own business.

Special thanks to our episode sponsors:

Buildertrend
https://www.buildertrend.com

Republic Elite Integration
https://www.republiceliteintegration.com

Panoramic Doors
https://www.panoramicdoors.com

Katlyn Slocum Web Design
https://www.katlynslocumdesign.com

Build-Bar
https://www.build-bar.com