E03 - Dr. Dustin Haupt: If I Knew Then, I May Not Have Done It
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E03 - Dr. Dustin Haupt: If I Knew Then, I May Not Have Done It
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Dr. Dustin Haupt is a board-certified oral and maxillofacial surgeon and co-founder of AVOS Dental Specialists, a multi-specialty practice in Arvada, Colorado. After a Navy scholarship, a four-year surgical residency, and four years of active duty, he built a ground-up oral surgery, endo, and perio practice in 2020, opened it during COVID, and grew it to five doctors and 20 team members.
He walks through what he got right, what he got wrong, and the pearls he now gives every doctor who asks: why he'd take the military scholarship again, the GC mistake that had him teaching himself to read construction documents, why going out of network on day one was a disaster for a referral-based specialist, the private equity offers he turned down, the office manager hire that almost cost him his team, and the profitability number he actually runs the practice on.
In this episode
- 00:00 Cold open
- 00:25 Who Dustin is and the Navy path to ownership
- 06:32 Why he'd do the military scholarship again
- 10:28 Deciding to own instead of being a W-2
- 11:26 Ground-up build with Dan Gleissner and the land nobody wanted
- 13:21 The GC mistake and the construction manager who paid for himself 3x
- 16:43 Pearls and pitfalls: invest in yourself, your practice, your team
- 17:28 The one piece of equipment every specialist startup needs
- 19:23 Leading a team after the Navy
- 21:49 Opening during COVID and the referral problem
- 23:46 Out of network on day one: "an absolute disaster"
- 26:46 Adding perio and the two-client mindset
- 29:49 80% growth, HR headaches, and walking away from private equity
- 31:47 The office manager hire that almost broke the team
- 34:44 Hire slow, fire quickly
- 35:15 Why he's on his third coach and why every owner needs one
- 38:41 The trap of being told to do everything
- 40:39 Production versus profitability, and his target margin
- 42:33 Multi-specialty is the future
- 43:15 Grow or die
Connect with Dustin
AVOS Dental Specialists, Arvada, CO
avosds.com
Instagram: @avos.dental.specialists
Email: dhaupt@avosds.com
Dental Ownership Collective