You've been told to leave your feelings at the door. But what if that's exactly what's breaking your team?

Lillian is a change management specialist with 35 years of experience working across the Netherlands and the Caribbean. In this conversation, we get into why emotions keep getting treated as a problem to solve when they're actually the most useful information in the room.

We talk about why change keeps failing even when the methodology is perfect, what happens when leaders outsource their instincts to AI, and the one question Lillian asks junior managers that always gets a laugh and then opens everything up.

This is a conversation about efficiency, trust, and what it actually costs to stay human at work.

Drop Your Noise is shortlisted for Podcast of the Year, Women in Business Awards 2025. Hosted by Kirti Daryanani, founder of Kirtana168 and creator of the PAU...SE. methodology

00:00 Are you outsourcing your social intelligence to AI?01:17 Lillian introduces herself, 35 years of change before it had a name04:03 The speed problem: AI, efficiency, and why faster isn't always better06:23 Why emotions got left out of change management11:10 Resistance isn't a problem. It's information.12:01 The seating story: how one small blindside derailed an entire team22:00 The AI in the meeting room, when a leader consulted ChatGPT instead of asking the person in front of them29:29 When methodology replaces gut instinct33:45 Why high-performing leaders have been conditioned to see emotion as inefficiency39:53 Emotion is just information. That's it.47:38 Change fatigue is real and the antidote isn't mindfulness51:07 Lillian's practical moves: how to talk about emotions without saying the word54:11 Professional maturity and what it means to not take things personally57:16 Nobody can lead change they haven't accepted in themselves first1:02:27 The unwritten rules: the one question that tells you everything about where emotion is being suppressed

We're living in an era of bite-sized information and big opinions. And most of us have no idea how little we're actually working with.

In this solo episode, Kirti shares something she's been sitting with - the cost of reacting before we understand.

Travelling between Dubai, Europe and the Caribbean, she's been in the middle of conversations where assumptions have replaced research, and quick takes have replaced real understanding.

This one is about what it means to tame confusion.

She talks about what happens when a community built on many cultures teaches you to listen first. Why directness matters. Why incomplete information is one of the quietest forms of harm we do to each other. And why she herself is stepping back from technology — not as a strategy, but as a necessity.

Plus — a preview of what's coming with Lillian on leadership, change, and what it means to stay human when everything around you is disrupting faster than you can process. especially times like in geopolitcal tension in the Gulf region.

Plus, get an exclusive introduction to the new Pause Phrases practice, a powerful tool for transforming inner conflict (like anger and guilt) into respectful, loving interactions.

Kirti sits down with Roshanak,an international lawyer with a vibrant multicultural story to talk about the real power of humanity, humor, and humility in negotiations and everyday life.

From growing up between Iran and Italy, to building trust in Dubai’s diverse business scene, Roshanak shares how her family’s values shaped her approach to fear, belonging, and professional success.

Expect real talk on how laughter helps break down barriers, why dropping your ego matters in high-pressure deals, and what it actually means to show up as yourself in a global world. Warm, candid, and practical.

Keep in the loop: https://link.kirtana168.com/podcast

Roshanak has lived a life shaped by movement, strong influences and high expectations, learning early on how to navigate different environments with curiosity and independence. Her experiences across countries and cultures have given her a wide lens on people, relationships and what really matters.Alongside a demanding professional life, she has always been drawn to art, culture and creative expression — interests that keep her grounded and offer a different way of understanding the world. These influences sit just as comfortably with her love for structure and problem-solving as they do with imagination and humour.She is married to Francesco, whose Italian dolce vita approach brings warmth and lightness into everyday life. Today, she balances intensity with perspective, ambition with enjoyment, and seriousness with an ability to laugh — at life, and often at herself.

https://www.linkedin.com/in/dr-roshanak-bassiri-gharb-46471a15