Growing your business is exciting. Picking the wrong HR system to support that growth? Not so much.

In this special episode, Yang and Ashley bring in their HRIS and Ops expert Carla Garrison to break down everything small business owners and HR pros need to know before signing on the dotted line with a new vendor. And trust us — the demo they showed you is not the whole story.

Carla has been on both sides of the table. She's been the wide-eyed ops manager who got wine and dined into a system that didn't do half of what was promised, and she's been the consultant called in five weeks before go-live to clean up somebody else's mess. She's learned the hard way so you don't have to.

They get into the 90/10 rule — why no system will ever do 100% of what you want and why that's actually okay — what questions to ask before you ever sign a contract, why the salesperson and the implementation person need to be in the same room, and why changing vendors every time something goes wrong is like changing your clothes. It costs more than you think and leaves you starting from scratch every time.

Whether you're coming off a PEO, scaling fast, or just tired of doing everything manually — this one will save you time, money, and a whole lot of headaches.