Most commercial property owners buy insurance because they have to — then never read the policy. And when a major loss hits, they find out the hard way that what they bought does not cover what happened. In Episode 5 of Zoned Commercial, I walk you through commercial insurance from the ground up — what you actually need, the gaps your standard policy almost certainly has, what your lender requires versus what actually protects you, how to handle a claim correctly, and the five mistakes that can void your coverage when you need it most. I am Roy Malkison — licensed realtor, loan officer, insurance agent, and business broker. This is the official podcast of Malkison Company. In this episode we cover: — Why commercial insurance is completely different from residential — and why this matters — The four core policies every commercial property owner must have — Replacement cost vs. actual cash value — and the coinsurance trap that punishes underinsured owners at claim time — The five coverage gaps standard policies leave open — flood, earthquake, ordinance and law, equipment breakdown, and vacancy — What your lender requires vs. what actually protects your equity and income — What your leases must require from tenants — additional insured, waiver of subrogation, primary and non-contributory language — How to handle a claim correctly from the first minute — before you touch anything — Five mistakes that give insurers grounds to deny or reduce your claim — The annual insurance review checklist — what to check every single year