Bad dates and bad data can both leave you wondering why you trusted them in the first place.

In the first episode of Nattering Nabobs of Information, Bryant Duhon and Steve Weissman connect online dating, marketing, and information governance through a shared problem: figuring out who and what you can trust — and living up to the trust other people put in you.

Bryant brings lessons from the online dating salt mines. Steve brings the information governance perspective and, mercifully, considerably less recent dating experience.

Together, they tackle:

* Why your business needs to look like its profile photo.
* What earns trust between the first click and a lasting customer relationship.
* How to make the case for information governance beyond “something bad might happen.”
* Where AI fits into the conversation about trustworthy information.

If you’re trying to earn customers’ confidence or help colleagues trust the information they work with, there’s something here for you.

There are also questionable dating analogies, a Little League lesson, and instructions for not boiling the entire elephant.

Watch the conversation, then tell us in the comments:
--- What makes you lose trust in a business? ---

Talk to Bryant
Bryant Duhon helps businesses turn what they know into useful marketing content that earns attention, builds trust, and gives customers a reason to stick around. If you need help with newsletters, content strategy, or simply figuring out what the hell to say to your customers, get in touch.
Email: Bryant@SimplyUsefulMarketing.co
Phone: 301-275-7496

Talk to Steve
Steve Weissman helps organizations get control of their information so it’s trustworthy, findable, defensible, and actually useful to the business. If information governance, compliance, content management, or getting your information ready for AI is keeping you up at night, Steve is the guy to talk to.
Email: Sweissman@HollyGroup.com
Phone: 617-383-4655

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Most governance initiatives don’t stall because of technology — they stall because people aren’t aligned behind the effort. For many, the solution is to create a communities of practice that changed the trajectory of their programs.

Have a listen and learn how leaders like you have structured their communities, sparked participation, and created the kind of cross‑functional momentum that makes governance stick.

* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable

Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

Many organizational policies are written as a series of imperatives: do this, don't do that, always, never. While well-intentioned, this approach often leaves capable professionals feeling like children who have to be controlled rather than trusted. The result? Policies that are read reluctantly, followed inconsistently, and viewed as obstacles rather than guidelines.

This installment of our IG Community Roundtable explores the connection between policy tone and staff behavior, and explains how respectful, positively framed policies can encourage questions without fear of reprimand.

* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable

Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com

Book mentioned in this video: by Lewis Eisen
How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives

https://www.amazon.com/Write-Rules-That-People-Follow-dp-1988749069/dp/1988749069/ref=dp_ob_title_bk

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655