Many organizational policies are written as a series of imperatives: do this, don't do that, always, never. While well-intentioned, this approach often leaves capable professionals feeling like children who have to be controlled rather than trusted. The result? Policies that are read reluctantly, followed inconsistently, and viewed as obstacles rather than guidelines.

This installment of our IG Community Roundtable explores the connection between policy tone and staff behavior, and explains how respectful, positively framed policies can encourage questions without fear of reprimand.

* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable

Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com

Book mentioned in this video: by Lewis Eisen
How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives

https://www.amazon.com/Write-Rules-That-People-Follow-dp-1988749069/dp/1988749069/ref=dp_ob_title_bk

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

This IG Community Roundtable is an “Ask Us Anything” session in which the conversation was driven entirely by YOU.

Think of it as nearly an hour of free consulting with three top resources – plus a bit of peer review – and you get the idea. Watch, learn, and enjoy!

* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable

Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655

If you’re reading this, then your to-do list probably includes tasks like updating your retention schedule, reducing paper, cleaning up your data stores, protecting privacy, boosting findability, etc.

But you can’t do any of these things without first knowing what information you have and where it’s stored – which is why you need to start by conducting an information inventory and drawing a data map.

This edition of the IG Community Roundtable will explores why this screamingly obvious bit of advice is so often (in our experience) given short-shrift, why the work is more than worth the psychic pain it can cause, and how to ease that pain for the people whose cooperation and input you need.

* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable

Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com

© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655