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Have you ever wondered why most businesses struggle to survive but a few thrive with resilience and purpose? In this episode of Doing Business With a Servant’s Heart, Steve Ramona sits down with Dr JC Baker, a pioneer who blends business strategy with a medical model of health. Dr Baker takes us deep inside the concept of business health, teaching that businesses have symptoms just like bodies do, and that understanding your metrics early is the difference between survival and thriving. From the origins of the Business Hospital concept to real world examples of international impact, Dr Baker shares how proactive care, diversified income, proper resource understanding, and psychological readiness shape business success. Listen in as he also tackles the elephant in the room, artificial intelligence, and what it means for business health in the future. Whether you are starting out or scaling up, this conversation offers actionable insight to serve your customers, fortify your business, and make the impact you were called to make. P.S. If you take nothing else away from this episode let it be this invitation to examine your business health today and invest in what will make you thrive rather than merely survive.

Guest Bio
Dr JC Baker is a business strategist and creator of the Business Health Index and Investment Health Index. Merging the precision of medical science with strategic business care, he founded the Business Hospital Institute and Business Hospital organization to bring standardized, preventative care to businesses around the world. With experience in 14 countries and a focus on human capital, metrics, and mindset, Dr Baker helps leaders diagnose challenges early and confidently adapt to change. He is also completing a second PhD in Artificial Intelligence and Engineering and the author of multiple business and personal transformation books.

https://www.thebusinesshospital.com/

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What if every challenge in sales and leadership was really an invitation to serve with purpose and grow your business in ways you never expected. In this episode Steve Ramona welcomes Harvard Business School lecturer and bestselling author Frank Cespedes to explore how to sell in a world that never stops changing. Frank opens with a powerful truth about sales and change. Change is not new or temporary it is the very fabric of business. Through clear insight and grounded examples he brings alive how selling and leadership require relationships first and tools second. You will hear how profitable customer acquisition and retention lie at the core of sustainable business success and how founders grow only when they learn to lead through others. Frank highlights the human side of business even in the age of AI reminding us that people matter more than data when the goal is influence not information.

This episode goes beyond theory and gives real hope for small business owners through stories about life experience work experience and learning by doing. Frank explains why the successful entrepreneur is rarely the young wunderkind and more often the seasoned leader who has built relationships learned from what does not work and reflected honestly on the journey. If you have ever felt stuck this conversation will reset your focus on action reflection and leadership. Listeners will walk away with a deeper sense of how to embrace change serve others and grow with intention.

P.S. Go get Frank’s book How to Sell in a World That Never Stops Changing and let the lessons you hear today shape the impact you make tomorrow.

Guest Bio
Frank Cespedes is a Harvard Business School lecturer and acclaimed author of How to Sell in a World That Never Stops Changing and Sales Manager That Works. With decades of experience in academia and business Frank blends research insight with real world wisdom to help leaders and entrepreneurs improve sales performance grow relationships and lead with purpose. He teaches MBA candidates and seasoned business owners around the world helping them navigate change communicate with clarity and build businesses that thrive on servant leadership principles.

frankcespedes.com

Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
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Have you ever walked into a room and felt like a different version of yourself when you walked out? In this unforgettable episode of Doing Business With a Servants Heart Podcast, transformational speaker Linda Bucher invites you into the powerful shift from thinking its possible to believing its true. Steve Ramona and Linda dive into the heart of transformation and what it truly means to live and lead with purpose and service in both business and life. Linda breaks down how a transformation speaker goes beyond motivation and inspiration to create real change from the inside out. As you listen you will start to see why belief is the first step toward growth why investing in yourself is not cost but return and how quiet confidence creates real leadership that serves others. You will hear powerful stories of redefining identity after loss and learn how shifting perception becomes the gateway to transformation. This conversation will leave you asking not just who you want to be but who you are becoming. Your next step is not by chance it is by choice so reflect on this question as you listen How will you serve today and what impact will you create today. P.S. Go back through this episode with a notebook find your gold nuggets and start living them out in real time.

Guest Bio
Linda Bucher is a transformational speaker coach and servant leader dedicated to helping others move from thinking its possible to knowing its is possible. With decades of experience guiding individuals and leaders toward authentic inner transformation Linda brings heart centered clarity calm strength and practical tools to every talk and coaching session. She knows that real change begins within and that once you know your worth everything in your life becomes easier. Her mission is to help you step into confidence purpose and service so you can lead with impact every day.

Contact Linda: https://lindabucher.com/contact-us
Book a Complimentary 20-minute Clarity Call: https://lindabucher.com/chatwithlinda
Website: https://lindabucher.com
Linda’s Podcast: https://lindabucher.com/podcast
LinkedIn: https://www.linkedin.com/in/lindabucher/
Instagram: @lindabucher.gobigcoach -or- https://www.instagram.com/lindabucher.gobigcoach/
Facebook: https://www.facebook.com/LindaBucherLifeCoach

Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
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