"Kindness fuels everything. When you're kind, you win. It's as simple as that."

When my guest said those words during a keynote in Rome, the room of 200 investment bankers divided into two camps. Team Kind, and as he calls them, Team Screw Them All and Be Evil.

That moment sparked a book, an award and a mission.

Graham Allcott is the founder of Think Productive and the author of six books including How to be a Productivity Ninja and Kind, winner of the Institute of Leadership's Book of the Year.

For my money, Graham is the UK's leading expert on kindness at work and this conversation is one I'm truly proud of. We cover:

💛 Why kindness is a performance strategy, not a fluffy one. Psychological safety helps organisations achieve more, not less

💛 Why the care sector trains for compliance but not for connection, and what that costs us all

💛 What younger generations really want from work and why we should be listening, not judging

💛 Why boardrooms and policy makers need more voices from charities, frontline services and young people

💛 Tales from Holland. Graham's deeply moving piece of writing about parenting his son Roscoe, who lives with a unique chromosomal disorder, and learning to love the life you didn't plan for

Graham brings warmth, honesty and vulnerability to every answer. We got on like a house on fire and I promise this episode will leave you thinking differently about that little word that means so much.

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