エピソード

  • The New Learning Portal with Andrew Palmer
    2025/02/11
    Andrew Palmer, IAED’s Manager of Instructional Design, is excited to talk about the IAED’s new and improved Learning Portal! He discusses what it will look like, its new capabilities, and how people can start familiarizing themselves with it. For Your Information: Andrew’s previous episode: https://www.aedrjournal.org/getting-the-reps-in-with-andrew-palmer
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  • Latinas of 911 with Josephine Rios
    2024/10/29
    Josephine Rios, 911 calltaker and law dispatcher and founder of Latinas of 911 LLC talks about her organization including how it started, what its goals are, and how to become part of it. For Your Information: Check out the Latinas of 911 website: https://latinasof911.com/ Facebook: https://www.facebook.com/groups/503127028633445 Instagram: https://www.instagram.com/latinasof911/
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  • Tell Me Exactly with Meridith Jensen
    2024/10/08
    Meridith Jensen, Software & EDQ Protocol Expert with Priority Dispatch Corp., talks about PDC’s new podcast, “Tell Me Exactly,” which she hosts. She discusses the differences between “Tell Me Exactly” and “Dispatch in Depth,” her favorite episode so far, and her goals for the project.For Your Information:Listen to Tell Me Exactly on Apple Podcasts: https://podcasts.apple.com/us/podcast/tell-me-exactly/id1741570579Spotify: https://open.spotify.com/show/6rpohCpEPDGFjma6HQYPla Or look for it wherever you get your podcasts.
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  • Alarming Alarm Calls with Bob Finney and John Chiaramonte
    2024/08/27
    Bob Finney, Director of Communications Technology for the Collier County Sheriff's Office, and John Chiaramonte, president of Mission Critical Partners’ consulting business, talk about the Partnership for Priority Verified Alarm Response (or PPVAR) and the Automated Secure Alarm Protocol (ASAP) and how they can free up some of your valuable time in the comm. center. For Your Information: Learn more about PPVAR here: https://ppvar.org/wp-content/uploads/2024/03/Public-Safety-Postcard.pdf TMA-AVS-01: https://tma.us/standards/tma-avs-01-alarm-validation-standard/ Partnership for Priority Verified Alarm Response (PPVAR): https://ppvar.org/ Automated Secure Alarm Protocol (ASAP): https://tma.us/programs/asap/
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  • Response Alternatives with Bonnie Maney
    2024/08/06
    Bonnie Maney, Operations Manager with Mission Critical Partners, discusses response alternatives in 911 beyond supplying mental health support teams. She talks about finding ways to reduce mission creep, the impact of making small but significant changes in your center, and the importance of maintaining stamina for positive change. For Your Information: Got a question for Bonnie? Email her at bonniemaney (at) missioncriticalpartners (dot) com. Learn more about Mission Critical Partners: https://www.missioncriticalpartners.com/ Check out their FREE resources, including trainings and white papers: https://www.missioncriticalpartners.com/resources/
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  • The IAED’s AI SkillLab with Amanda Beal
    2024/07/23
    Amanda Beal, the IAED’s AI SkillLab Simulation Administrator, discusses what exactly the AI SkillLab is, where you can access it, and how it helps you in your role as an emergency dispatcher. For Your Information: Learn more about AI SkillLab here: https://www.prioritydispatch.net/en/ai-skill-lab
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  • Teaching Dispatch to Teens with Sergeant Ashlee Gautreaux
    2024/06/11
    Sergeant Ashlee Gautreaux, creator and facilitator of a high school Emergency Telecommunicator Certification (ETC) program in Ascension Parish, Louisiana, talks about how the program came about and how it’s structured. She also discusses some unanticipated benefits to the community that have come from it. For Your Information: Learn more about the program here: https://www.ascensionschools.org/schools/high/career-technical-education Do you live in Ascension Parish? Apply to become a dispatcher here: https://ascensionsheriff.com/join-our-team
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  • The Role of a Comm. Center M.D. with Dr. Russell MacDonald
    2024/05/28
    Dr. Russell MacDonald, the Medical Director for Toronto Paramedic Services and Toronto’s Central Ambulance Communications Centre, discusses what a communication center medical director is and how their role impacts your work. For Your Information: Toronto Paramedic Services – social media sites: https://www.youtube.com/@TorontoMedics https://www.facebook.com/TorontoMedics/ https://x.com/torontomedics https://www.instagram.com/torontomedicsofficial/ Emergency Care in the Streets (Canadian edition): https://www.psglearning.com/catalog/productdetails/9781284196641 A link to some of Dr. MacDonald’s publications and related activities: https://www.researchgate.net/profile/Russell-MacDonald
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