How do we build digital technology that works for everyone?

In this episode of Tech Journey Insights, Rebecca Franks and Beverly Clarke MBE are joined by Lucy Collins, CEO of WebUsability, to discuss digital accessibility, inclusive design and creating better online experiences.

Lucy shares her journey into user research and entrepreneurship, explaining how she took over the family business before developing her own purpose-led leadership style. Together they explore why accessibility benefits everyone, how user research improves digital products and why organisations should think about inclusion from the very beginning of every project.

The conversation also covers AI, assistive technology, voice recognition, Meta Ray-Ban Smart Glasses, entrepreneurship, wellbeing and balancing leadership with family life.

Whether you're a developer, designer, entrepreneur, educator or simply interested in making technology more inclusive, this episode offers practical advice and inspiring insights.

In this episode we discuss:

• Digital accessibility

• Inclusive design

• User research

• Digital inclusion

• AI and accessibility

• Assistive technology

• Entrepreneurship

• Leadership

• Work-life harmony

• Purpose-driven businesses

Find out more about WebUsability:
https://www.webusability.co.uk

Connect with Lucy Collins on LinkedIn.

Subscribe for more conversations with inspiring people working across technology, education and innovation.