『Designing Healthcare that Cares Podcast』のカバーアート

Designing Healthcare that Cares Podcast

Designing Healthcare that Cares Podcast

著者： Doctor Podcast Network Dr. Laura Suttin
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Clinician turnover costs health systems $500,000 to $1 million per departure. Most organizations are managing the symptoms. This show diagnoses the structural conditions behind them. Designing Healthcare That Cares is hosted by Dr. Laura Suttin, a board-certified family physician, former healthcare executive, and organizational consultant who works with health system leaders to fix the structural conditions driving clinician attrition. Each episode gives healthcare executives a clearer view of the organizational design problems that produce turnover, and what it actually takes to correct them. Guests are clinician leaders, health system executives, and organizational experts whose experience translates directly to the boardroom. If you lead a health system, a medical group, or a clinical division, and you are tired of watching good clinicians leave, this show is for you.© 2025 Designing Healthcare that Cares Podcast マネジメント マネジメント・リーダーシップ 社会科学 科学 経済学 衛生・健康的な生活 身体的病い・疾患
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  • Healthcare Disrupted: How AI, Leadership, and Medical Education Can Transform Care | Ep70

    Healthcare Disrupted: How AI, Leadership, and Medical Education Can Transform Care | Ep70
    2026/09/07
    What if the biggest opportunities to transform healthcare are hiding in the systems physicians work within every day? Dr. Laura Suttin sits down with Dr. Marschall Runge, former CEO of Michigan Medicine and Dean of the University of Michigan Medical School, to explore the challenges facing physicians and the disruptive ideas that could make healthcare more effective, sustainable, and human-centered. From administrative burden and electronic medical records to physician burnout and primary care shortages, Dr. Runge shares lessons from decades of practicing medicine and leading one of the country's major academic health systems. The conversation explores the promise and limitations of artificial intelligence in healthcare. Dr. Runge discusses ambient AI, AI assistants, pharmacogenomics, and the potential for technology to reduce cognitive fatigue rather than simply increase physician productivity. They also examine why interoperability remains such a persistent problem and why AI must be designed around the needs of patients and physicians, not simply billing, coding, or revenue optimization. Dr. Runge and Dr. Suttin also examine the future of medical education, arguing for more meaningful clinical experiences, greater emphasis on leadership and critical thinking, and less reliance on memorization that may no longer serve modern physicians. They discuss medical homes, federally qualified health centers, primary care, physician wellbeing, and what healthcare can learn from models where clinicians have the time and resources to focus on their mission. Ultimately, this episode is a conversation about disruption with purpose: how physicians, educators, healthcare leaders, and communities can challenge outdated systems and help create a healthcare system that works better for everyone. Three Actionable Takeaways: Use AI to reduce cognitive burden, not simply increase productivity: Look beyond documentation and billing applications. AI can potentially help physicians synthesize complex medical histories, identify medication interactions, recognize care gaps, support clinical reasoning, and give clinicians more time to connect with patients.Rethink what physicians need to learn: Medical education should prioritize critical thinking, clinical reasoning, leadership, communication, resource stewardship, and meaningful patient interaction alongside foundational medical knowledge. Reducing unnecessary memorization could create more room for skills physicians actually need throughout their careers.Design healthcare around the mission of caring: Medical homes, integrated teams, and community-based models can give physicians access to the resources their patients need while reducing administrative friction. Healthcare transformation starts by identifying what isn't working and speaking up about how those systems can improve. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Marschall Runge is a physician-scientist, cardiologist, author, and healthcare leader who served as CEO of Michigan Medicine and Dean of the University of Michigan Medical School. He earned his PhD in molecular biology from Vanderbilt University and his MD from Johns Hopkins University, completing residency at Johns Hopkins and cardiology fellowship at Massachusetts General Hospital. A career-long physician-scientist, Dr. Runge has authored more than 250 publications and holds five healthcare-related patents. He is also a Global Book Awards gold medalist and the author of The Great Healthcare Disruption and the medical thriller Coded to Kill. About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 📸 Instagram: instagram.com/drlaurasuttin 🔗 LinkedIn: linkedin.com/in/drlaurasuttin 📸 Facebook: facebook.com/drlaurasuttinmd Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.drlaurasuttin.com/courses The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or ...
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    38 分
  • AI in Healthcare: How Artificial Intelligence Is Improving Patient Care & Reducing Physician Burnout | Dr. Terry Adirim

    AI in Healthcare: How Artificial Intelligence Is Improving Patient Care & Reducing Physician Burnout | Dr. Terry Adirim
    2026/08/24
    Artificial intelligence is changing healthcare faster than ever, but what does that really mean for clinicians, patients, and the future of medicine? In this insightful episode, Dr. Laura Suttin welcomes Dr. Terry Adirim, for a conversation about the opportunities and realities of AI in healthcare. Drawing on more than three decades of experience in academic medicine, federal leadership, the Department of Defense, Veterans Affairs, and digital health innovation, Dr. Adirim explains how AI can reduce administrative burden, improve clinical workflows, and strengthen, not replace the relationship between clinicians and patients. Together, they discuss: Why ambient AI scribes are transforming clinician documentationLessons healthcare learned from the rapid expansion of telemedicine during COVID-19How AI can improve patient access through digital front-door technologyThe importance of designing technology around clinicians—not billing systemsWhy patients should become informed healthcare consumersThe future of clinical decision support and responsible AI adoptionThe hidden complexity of navigating insurance, billing, and healthcare costs Dr. Adirim also shares insights from her upcoming book, The Prepared Patient, offering practical advice to help individuals better understand health insurance, advocate for themselves, and confidently navigate an increasingly complex healthcare system. Whether you're a healthcare leader, clinician, policymaker, or patient, this conversation provides a thoughtful look at how technology can improve care while keeping humanity at the center of healthcare. Three Actionable Takeaways: Let AI eliminate administrative burden, not human connection: Use AI-powered documentation, scheduling, and workflow tools to reduce time spent on repetitive tasks so clinicians can focus on meaningful patient interactions instead of computer screens.Become an informed healthcare consumer: Understanding your insurance coverage, medical bills, prior authorizations, and healthcare rights allows you to make better decisions and avoid unnecessary financial surprises.Keep humans in the loop: AI is an incredibly powerful assistant, but clinical judgment, empathy, context, and trust remain essential parts of healthcare that technology cannot replace. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Terry Adirim is a board-certified emergency physician, physician executive, and healthcare leader with more than 30 years of experience in academic medicine, federal health leadership, health policy, and AI in healthcare. She is the author of The Prepared Patient and a recognized expert in digital health, healthcare transformation, and innovation. Connect with Dr. Terry Adirim LinkedIn: https://www.linkedin.com/in/terryadirimBook: , The Prepared Patient: Your Guide to Surviving the Healthcare System About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 📸 Instagram: https://www.instagram.com/drlaurasuttin/ 🔗 LinkedIn: https://www.linkedin.com/in/drlaurasuttin/ 📸 Facebook: https://www.facebook.com/drlaurasuttinmd/ Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.drlaurasuttin.com/courses The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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    42 分
  • A Surgeon’s Journey Through Loss, Resilience, and Better Leadership | Ep68

    A Surgeon’s Journey Through Loss, Resilience, and Better Leadership | Ep68
    2026/08/10
    What if the most powerful leadership skill in medicine isn’t technical excellence, but the courage to be vulnerable? Dr. Laura Suttin welcomes Dr. Daniel Eiferman, tenured professor of surgery at The Ohio State University and author of Cut Open: A Surgeon in Stories of Loss, Resilience, and Growth. Together they explore the hidden gaps in medical training, the isolating impact of complications, and the real tools that help clinicians recover and lead more effectively. Dr. Eiferman shares his own story of a major surgical complication, the negative spiral of the “three P’s” (personalization, pervasiveness, permanence), and how peer support, an inner circle, and self-compassion helped him rebuild. The conversation highlights why vulnerability builds trust faster than anything else and how clinician leaders can create high-functioning teams by modeling humanity instead of perfection. This episode offers powerful insights for any healthcare professional struggling with imposter syndrome, burnout, or the emotional weight of high-stakes medicine. Three Actionable Takeaways: Build an inner circle: Cultivate a small group of trusted peers or mentors who truly have your best interests at heart and are willing to give honest feedback, especially after difficult outcomes.Talk to yourself nicely: When facing complications or mistakes, recognize the “three P’s” (personalization, pervasiveness, permanence) and intentionally reframe your thoughts to focus on learning, growth, and the positive impact you’ve made.Lead with vulnerability: Drop your guard first to build trust. Sharing your own struggles openly creates connection and psychological safety that leads to stronger teams and better patient outcomes. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Daniel Eiferman is a tenured professor of surgery at The Ohio State University, a Castle Connolly Top Doctor, and a practicing trauma and acute care surgeon. Known for his candid teaching style, he helps clinicians build resilience, lead teams, and navigate the emotional realities of high-stakes medicine. He is the author of Cut Open: A Surgeon in Stories of Loss, Resilience, and Growth. He is most proud of his marriage to his wife Alyssa and his relationship with their three children, Julia, Jeffrey, and Abby. Dr. Daniel Eiferman’s Book: Cut Open: A Surgeon in Stories of Loss, Resilience, and Growth Website: https://integritysurgery.org About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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    28 分
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