80% OF NCR'S CAN BE DIRECTLY TRACED TO WEAK REVIEW OF CUSTOMER CONTRACTS & TENDERS.

Quality management systems require some basic ingredients to ensure effectiveness. One of the primary ingredients is "contract review" for AS 9100, ISO 9001 and ISO 17025.

Keeping in mind that 80% of an organizations poor performance, can be traced to a poorly controlled "contract review" process. Due to the lack of? Yes, you've guessed it, due to the lack of "review of the contract detail".

Or not reviewing the contract terms and conditions for technical and quality requirements and commercial obligations.

Customer complaints, supplier issues, in-process reworking, late delivery, etc. can almost all be attributed to those involved with contract review. Those unfortunate individuals that are either under pressure, under resourced or under qualified for the task.

This podcast will simply highlight the requirements for the management and administration of sales order processing and effective quality control of your customer needs.

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With fear of stating the obvious, this podcast is about "calibration control" for general mechanical engineering and precision machining.

The podcast includes hints and tips for the avoidance of audit non-conformances.

Most organizations will have very good calibration control internally, although sometimes fail to manage external calibration service providers and accredited calibration laboratories.

This podcast is a gentle reminder not to assume calibration is compliant in the hands of external service providers... Look at the scope of your calibration service providers accreditation schedule.

Consider your customer contract obligations and requirements and then double check this against the calibration laboratory.

Some will claim ISO 9001 certification for the calibration service; this is the management of the calibration service and not always the control of the calibration itself.

The use of a UKAS accredited calibration laboratory is the safe bet (or other ISO 17025 accredited laboratory), but always confirm the scope of your chosen laboratory.

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Hopefully both... a cool drink, a hot sunny beach, waves crashing, and yes, an ISO 9001 podcast - living the dream or what!!

Now is the right time to consider taking your business to the next level. Up date your current ISO 9001 or go for the AS 9100 certification.

The positive re-structure and re-launch of your business and what better management tool – ISO9001. In just 4 days, The Assessment Register team can quickly make you ready and manage your formal certification! The foundation of continuous improvement.

Yes, it is time to land the mother ship – the mother of all quality management system Standards – ISO 9001 is the cornerstone for competitive advantage and business improvement.

This podcast is a simple reminder about the benefits of ISO 9001 and related certification.

• Enhanced reputation
• Business improvement
• Commercial awareness
• Risk mitigation
• Resource planning
• Sustained development
• Quality assurance

…and above all, putting your business on the tender to bit for contracts.

Remind yourself of the benefits at your leisure – listen to the podcast and contact The Assessment Register for more information – www.assessment-register.co.uk

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