Send us Fan Mail

Cindy and Martha give valuable insight into sales success with DISC

Sales Strategy Using DISC

This session centered on improving sales by matching communication styles with clients’ DISC profiles to build rapport and close deals effectively.

• Adapting Sales Style to Prospect’s DISC Profile
• Identifying DISC Styles through Communication Cues
• Distinct Sales Approaches for Each DISC Type

Post-Sale Service Tailored to DISC

Sales success extends into post-sale follow-up, which must also align with the client’s DISC style to maintain trust and satisfaction.

• Customized Follow-Up Strategies per DISC Profile
• Importance of Connection in Closing and Retention

Common Sales Pitfalls by DISC Type

Understanding typical mistakes sellers make helps avoid losing clients and improves sales effectiveness.

• Dominant Sellers’ Pitfalls
• Influence Sellers’ Pitfalls
• Steady Sellers’ Pitfalls
• Conscientious Sellers’ Pitfalls

Overall Sales Philosophy and Key Takeaways

The session concluded with reflections on effective sales communication and mindset shifts needed for success.

• Awareness Over Script Perfection
• Asking for the Sale
• Building Trust is Central

Send us Fan Mail

Change is inevitable in organizations — new systems, reorganizations, leadership shifts, and strategic pivots all bring disruption. But the real challenge isn’t the change itself; it’s how differently people respond to it. In this episode of the DISCy Chicks podcast, Cindy and Martha explore why one employee may be excited about change while another feels anxious or resistant, and how DISC personality styles shape those reactions.

The conversation breaks down how each DISC style experiences change. Dominance (D) types tend to welcome fast movement and clear goals, while Influence (I) personalities focus on how change affects people and morale. Steadiness (S) styles often need time and reassurance as they process uncertainty, and Conscientiousness (C) styles want logic, details, and risk analysis before embracing a new direction. Understanding these differences helps leaders avoid common mistakes like over-communicating to one style while unintentionally leaving others behind.

Cindy and Martha also share practical ways to communicate change more effectively using a DISC-smart approach. Leaders should combine big-picture vision with concrete details, address both emotional and analytical concerns, and continue the conversation well after the initial announcement. The episode closes with rapid-fire takeaways reminding listeners that resistance is often just unmet needs in disguise—and that successful change happens when leaders learn to translate their message into every DISC language.

Send us Fan Mail

Our focus is on managing up by understanding your boss' DISC style to
improve communication and effectiveness.

Communication Tactics are important. Tailor communication strategies for each style: focus on brevity for a Dominant, acknowledgment for Influence as they all about relationships, calmness for Steady, and precision for Compliant.

Knowing your boss’s primary behavior style enables you to communicate more
effectively with them. For example, let's say you are a Steady and your boss is a
Dominant. These two styles are very different from one another. The differences can create communication issues between the two of you, if you don’t know about DISC and adapting your style to meet people where they are behaviorally.

Being keenly self-aware of the impact you have on other people in your life and
You will notice you are connecting and communicating well and getting things
accomplished at work and at home!

Watch the video on FaceBook: DISCyChicks Podcast