『Customer Service Culture [EN]』のカバーアート

Customer Service Culture [EN]

Customer Service Culture [EN]

著者： Paolo Fabrizio
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 Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...Paolo Fabrizio マネジメント マネジメント・リーダーシップ 経済学
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  • #42 Why you need more thinking customers

    #42 Why you need more thinking customers
    2025/04/23
    What do Charlie Chaplin and AI allucinations have in common? As Gen AI is re-shaping customer service models you need more thinking customers. Listen to this eye-opening episode thru Paolo Fabrizio's voice.
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    22 分
  • #41 Even a young job applicant is a customer

    #41 Even a young job applicant is a customer
    2025/03/25
    Great Customer Culture pays off! A company has treated a young job applicant as a customer and after such a positive experience he accepted that job offer. Listen to Paolo Fabrizio's insights. https://bit.ly/Pod-EN-41
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    16 分
  • #40 How to match customer support and sales

    #40 How to match customer support and sales
    2025/02/12
    Over the years there's been much talk about breaking down the silos between customer service and sales operations. From good intentions to facts: Paolo Fabrizio shares 2 cases where brands have leveraged both areas peculiarities getting solid outcomes. Read full article >>
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    22 分

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