『Conversation Lab Podcast』のカバーアート

Conversation Lab Podcast

Conversation Lab Podcast

著者： Jake McKee
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今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

The Conversation Lab Podcast is a podcast about the power of conversation, told through conversations with people who live close to it every day. Each episode features a candid discussion with an expert from an adjacent field - design, research, psychology, community, leadership, writing, or systems thinking - exploring how conversation actually works in their world and what the rest of us can learn from it. This isn’t an interview show chasing soundbites or hot takes. It’s a slower, thoughtful exchange focused on how listening, framing, silence, and trust shape outcomes, and how better conversations lead to better decisions.

2026 Jake McKee マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • Conversation Lab: Conversation Tuning Exploration - S1E7

    Conversation Lab: Conversation Tuning Exploration - S1E7
    2026/04/26

    In this episode, Jake tells the story of the night a whiskey cart rolled into his private dining room at Eleven Madison Park. The staff caught a throwaway joke he made and acted on it. That single moment captures everything Conversation Tuning is about.

    This is pillar three of the Customer Conversation Compass. It's the skill of asking questions that actually get you the truth instead of the answer your customer thinks you want to hear.

    Jake walks through the three biggest traps that wreck customer conversations, plus a quick pre-flight check you can run on your questions before any customer call.

    For more information on the Conversation Compass, visit https://jakemckee.com
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    18 分
  • Conversation Lab: Larry Glickman S1E6

    Conversation Lab: Larry Glickman S1E6
    2026/04/13

    Most people think a conversation starts when someone opens their mouth. It doesn't. It starts long before that, when the other person trusts you enough to say something real.

    Larry Glickman is the founder of JCAT Partners, where he trains law enforcement and private security professionals to work more effectively with the Jewish community. His program isn't a checklist. It's a foundation. Before anyone can have a quality conversation, they need to understand the language, rituals, and cultural context of the people they're working with. Without that, what you get isn't a real conversation. You get surface-level compliance and a lot of missed signals.

    In this episode, Larry and Jake dig into what it takes to build the conditions for honest conversation, and why product teams skip this step more than they realize.

    More information at: https://compass.jakemckee.com
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    1 時間 4 分
  • Conversation Lab: Conversation Architecture Exploration - S1E5

    Conversation Lab: Conversation Architecture Exploration - S1E5
    2026/04/06

    In this solo episode, Jake introduces the second pillar of the Customer Conversation Compass: Conversation Architecture. He opens with a real story about a virtual support group for parents of kids in a mental health crisis, and what happens when the organization running it never bothered to design the space.

    Jake breaks down the seven dimensions of Conversation Architecture, the intentional design work that happens before anyone says a word.

    Find out more about the Conversation Compass at: https://compass.jakemckee.com
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    17 分
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